Reviews
Did the oil change and 45k inspection, didn't hook the hose back up to the windshield wiper but came to my house to reinstall it
Did the oil change and 45k inspection, didn't hook the hose back up to the windshield wiper but came to my house to reinstall it
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We’re glad our service team could return to your home and reconnect the washer hose after your Mustang’s oil change and 45k inspection. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Brad was great to work with. Stayed in touch with me letting me know the progress of my vehicles repair. Always quick to respond when I had questions. He is the reason I am rating my visit a 5.
Brad was great to work with. Stayed in touch with me letting me know the progress of my vehicles repair. Always quick to respond when I had questions. He is the reason I am rating my visit a 5.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our service team could keep you informed throughout your Ford F-150 repair and respond swiftly to your questions. Knowing that made your visit a five-star experience means a lot to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I was treated extremely well. Both in sales and follow on maintenance.. They are 1 of the best.
I was treated extremely well. Both in sales and follow on maintenance.. They are 1 of the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt treated extremely well, both during your purchase and while servicing your Ford Maverick, means a lot to our team. Our service department is always ready to ensure your Maverick stays reliable and well maintained. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Thanks Very happy with service Will continue with elk grove ford for all services. Thank you
Thanks Very happy with service Will continue with elk grove ford for all services. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you’ll return to our service department for your Ford Edge means a lot to our team. Thank you for trusting us with all your service needs. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
It was perfect like always and they dropped off the car at home so I didn't have to figure out how to pick it up
It was perfect like always and they dropped off the car at home so I didn't have to figure out how to pick it up
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you find our service perfect every time is rewarding. We’re glad the home delivery made picking up your Ford Fusion effortless. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I felt like my satisfaction was important to him. Give James Cruz a raise please.
I felt like my satisfaction was important to him. Give James Cruz a raise please.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear you felt valued throughout your Ford F-150 service. Your kind words about our service advisor mean a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Doug did a great job with our vehicle. I would recommend Elk Grove Ford for service.
Doug did a great job with our vehicle. I would recommend Elk Grove Ford for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Lincoln Navigator is in great hands. Knowing that you’d recommend our service department means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Clear communication. Took care of my needs without upselling me on service. Pulsing brake issue was resolved.
Clear communication. Took care of my needs without upselling me on service. Pulsing brake issue was resolved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear communication and honest recommendations are at the heart of how our service department operates, and we’re pleased we could resolve the pulsing brake issue on your Ford without any upsells. Your five-star rating means a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Very easy process explained everything I asked about. Nice hours quick service in and out fast
Very easy process explained everything I asked about. Nice hours quick service in and out fast
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five-star rating and for noting our convenient hours and fast, clear service. Knowing that the service on your Ford F-150 was straightforward and efficient is rewarding. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I needed Tires and I had gone to several other entities looking for the best deal, and it was no contest, Ford beat the competition hands down! Saving me both time and money! Big ups!
I needed Tires and I had gone to several other entities looking for the best deal, and it was no contest, Ford beat the competition hands down! Saving me both time and money! Big ups!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing we could save you both time and money on tire service for your F-150 means a lot to our service department. Your five-star rating and positive feedback are greatly appreciated. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]