Reviews
Bradley assigned the correct mechanic to do the job. The job was well done. The work was done the day that he said it would be done.
Bradley assigned the correct mechanic to do the job. The job was well done. The work was done the day that he said it would be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the work on your Ford Escape was done right and completed when promised is rewarding for our service team. Thank you for the five stars! Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I used their pick up and delivery service, which made it very convenient to have the truck serviced. Overall, it was a great experience.
I used their pick up and delivery service, which made it very convenient to have the truck serviced. Overall, it was a great experience.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is pleased we could simplify servicing your Ford with pickup and delivery. Thank you for the five-star rating and kind words about your experience. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I liked working with James.I especially liked the communication through text. I felt like I was able to get my point and concerns across , and I also felt that he understood and answered my questions.
I liked working with James.I especially liked the communication through text. I felt like I was able to get my point and concerns across , and I also felt that he understood and answered my questions.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt heard and had your questions answered during service on your Ford F-150 is rewarding for our team. We're glad communicating by text worked so well for you. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
They didn't have the resources to fix the problem. No parts and no tech available
They didn't have the resources to fix the problem. No parts and no tech available
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- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
They didn't have the resources to fix the problem. No parts and no tech available
They didn't have the resources to fix the problem. No parts and no tech available
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Works well with you Considers your time is important and knew what my Hybrid Escape needed for it's 100k service
Works well with you Considers your time is important and knew what my Hybrid Escape needed for it's 100k service
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our team respected your time and understood what your Ford Escape Hybrid needed for its 100,000 mile service. Thank you for the five stars! Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Sal was easy to work with and listen well He handled my question and understood my problems and answered my questions
Sal was easy to work with and listen well He handled my question and understood my problems and answered my questions
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased our team listened closely to your concerns and provided the answers you needed during service on your Ford Escape Hybrid. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Great Service. Great People Were able to handle me without an appointment. I would recommend Elk Grove Ford to my friends and Family
Great Service. Great People Were able to handle me without an appointment. I would recommend Elk Grove Ford to my friends and Family
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our service team could accommodate your Ford Escape Hybrid without an appointment. Your recommendation to friends and family means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
He always gets you in fast to get you taken care of and let's you know what's going on
He always gets you in fast to get you taken care of and let's you know what's going on
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our service team gets your Ford F350 in promptly and keeps you informed means a lot to us. Thank you for the five star rating! Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
great! nothing more need be said. saul delivered Professional Service saul did his job extremely well!
great! nothing more need be said. saul delivered Professional Service saul did his job extremely well!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our team handled the service on your Ford so well is rewarding. Thank you for the five-star rating! Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]