Reviews
Great service Had a great experience with Jordan he helped me with a Lyft to get home
Great service Had a great experience with Jordan he helped me with a Lyft to get home
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The Service we last received from James was exactly what Customer Service should look like. His knowledge and professionalism was superb.
The Service we last received from James was exactly what Customer Service should look like. His knowledge and professionalism was superb.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that the service on your Kia Sedona reflected genuine customer care is rewarding. Your kind words and five-star rating mean a great deal to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
The recall work i came in for was repaired quickly. And everyone was very polite, professional, and was able to promptly check me in and arrange transportation to and from the dealership.
The recall work i came in for was repaired quickly. And everyone was very polite, professional, and was able to promptly check me in and arrange transportation to and from the dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found the recall repair quick and your transportation seamless means a lot to our team. We’re glad our service department could deliver polite, professional care and a smooth check-in. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I've been bringing my 2015 F-150 into Elk Grove Ford for the past 10 years. Always great service. Had to wait at the cashier for 15 extra minutes before I was seen. Other than that, all is well.
I've been bringing my 2015 F-150 into Elk Grove Ford for the past 10 years. Always great service. Had to wait at the cashier for 15 extra minutes before I was seen. Other than that, all is well.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Listens well. Joyful young man and pays attention to details. As I was getting off the car I drove to pick my Ford, I got a small cut and he went and got a couple of band aids. A very likeable young man!
Listens well. Joyful young man and pays attention to details. As I was getting off the car I drove to pick my Ford, I got a small cut and he went and got a couple of band aids. A very likeable young man!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback about the quick assistance after your cut highlights the extra care our team provides during the service on your Explorer. Hearing that our associate listened carefully and brought bandages with a joyful attitude means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
The recall work i came in for was repaired quickly. And everyone was very polite, professional, and was able to promptly check me in and arrange transportation to and from the dealership.
The recall work i came in for was repaired quickly. And everyone was very polite, professional, and was able to promptly check me in and arrange transportation to and from the dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that the recall service on your Mustang was completed quickly means a lot to our service department. We’re glad our team could provide courteous, professional service during check-in and arrange transportation to and from the dealership. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
James provided efficient and personable service. And I was very pleased with the speedy service.
James provided efficient and personable service. And I was very pleased with the speedy service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was happy to deliver prompt, friendly care for your Ford C-Max Hybrid. Your kind words and five-star rating mean a great deal to us. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I am finding out that it depends on the service manager you're dealing with. Having them understand your concern to ensure your issue is resolved.
I am finding out that it depends on the service manager you're dealing with. Having them understand your concern to ensure your issue is resolved.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
It was great Jason was super nice and helpful he updated me thru the process
It was great Jason was super nice and helpful he updated me thru the process
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating! Knowing you found our updates helpful during your Ford F-150 service means a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I was grateful that I did not have to drive to the dealer ship. The mobile mechanic came to my house he was on time he was polite he was courteous, he got the recall problem corrected quickly and he assured me the recall problem was fixed
I was grateful that I did not have to drive to the dealer ship. The mobile mechanic came to my house he was on time he was polite he was courteous, he got the recall problem corrected quickly and he assured me the recall problem was fixed
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s rewarding to know you found our mobile service for your F-150 recall hassle-free. Hearing that our technician arrived promptly, treated you courteously, and assured you the issue was fixed means a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]