Reviews
I was treated extremely well. Both in sales and follow on maintenance.. They are 1 of the best.
I was treated extremely well. Both in sales and follow on maintenance.. They are 1 of the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt treated extremely well, both during your purchase and while servicing your Ford Maverick, means a lot to our team. Our service department is always ready to ensure your Maverick stays reliable and well maintained. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Thanks Very happy with service Will continue with elk grove ford for all services. Thank you
Thanks Very happy with service Will continue with elk grove ford for all services. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you’ll return to our service department for your Ford Edge means a lot to our team. Thank you for trusting us with all your service needs. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
It was perfect like always and they dropped off the car at home so I didn't have to figure out how to pick it up
It was perfect like always and they dropped off the car at home so I didn't have to figure out how to pick it up
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you find our service perfect every time is rewarding. We’re glad the home delivery made picking up your Ford Fusion effortless. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I felt like my satisfaction was important to him. Give James Cruz a raise please.
I felt like my satisfaction was important to him. Give James Cruz a raise please.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to hear you felt valued throughout your Ford F-150 service. Your kind words about our service advisor mean a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Doug did a great job with our vehicle. I would recommend Elk Grove Ford for service.
Doug did a great job with our vehicle. I would recommend Elk Grove Ford for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Lincoln Navigator is in great hands. Knowing that you’d recommend our service department means a lot to us. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Clear communication. Took care of my needs without upselling me on service. Pulsing brake issue was resolved.
Clear communication. Took care of my needs without upselling me on service. Pulsing brake issue was resolved.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear communication and honest recommendations are at the heart of how our service department operates, and we’re pleased we could resolve the pulsing brake issue on your Ford without any upsells. Your five-star rating means a lot to our team. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Very easy process explained everything I asked about. Nice hours quick service in and out fast
Very easy process explained everything I asked about. Nice hours quick service in and out fast
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five-star rating and for noting our convenient hours and fast, clear service. Knowing that the service on your Ford F-150 was straightforward and efficient is rewarding. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
I needed Tires and I had gone to several other entities looking for the best deal, and it was no contest, Ford beat the competition hands down! Saving me both time and money! Big ups!
I needed Tires and I had gone to several other entities looking for the best deal, and it was no contest, Ford beat the competition hands down! Saving me both time and money! Big ups!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing we could save you both time and money on tire service for your F-150 means a lot to our service department. Your five-star rating and positive feedback are greatly appreciated. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
From my first contact with Service Dept. and then referral to the Parts Dept. for ordering the part and back to Service Dept. to schedule service was seemless. Everything went smoothly and my car was ready 3 hours before the projected time.
From my first contact with Service Dept. and then referral to the Parts Dept. for ordering the part and back to Service Dept. to schedule service was seemless. Everything went smoothly and my car was ready 3 hours before the projected time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service process felt effortless from ordering your part through scheduling and completing service on your Ford Explorer. Hearing that your Explorer was ready three hours earlier than expected means a lot to our service team. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]
Good. I scheduled a recall visit and they called back to instead come to the house to save me time.
Good. I scheduled a recall visit and they called back to instead come to the house to save me time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that coming to your home for the recall saved you time means a lot to our service team. It was our pleasure to service your Ford F-150 at home. Best Regards, Cale Wood, General Manager 916-478-7000 [email protected]