Skip to main content

Key Ford of Rockland

(490 reviews)
Visit Key Ford of Rockland
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (207) 975-8477 (207) 975-8477
Used (207) 975-8449 (207) 975-8449
Service (207) 975-8472 (207) 975-8472

Inventory

See all 211 vehicles from this dealership.

Incentives

See all incentives

About our dealership

Key Ford of Rockland treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Lowest Price. Best Service. The Difference is Key!

Service center

Phone number (207) 975-8472

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Ford of Rockland from DealerRater.

Want to share your experience with this dealership?

Write a review

The service department performed well and they were on

The service department performed well and they were on time. Very nice. We were especially pleased with the pick up and delivery service.

The service department performed well and they were on

The service department performed well and they were on time. Very nice. We were especially pleased with the pick up and delivery service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Lucas and Tyler were both very helpful.

Lucas and Tyler were both very helpful. They made the deal happen for what I was looking for. Thank you

Lucas and Tyler were both very helpful.

Lucas and Tyler were both very helpful. They made the deal happen for what I was looking for. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Andrew in Sales perfect.

Andrew in Sales perfect. Caleb in service impersonable rude non professional didn't want to be bothered to talk or listen to me about the issues with the truck, felt like I was making him go out of his way. Lady in the garage drive through & elderly male very rude and bothered I drove in to drop my truck off a day ahead of my schedule. I got out of vehicle and the male said you don't have an appointment....well how about good afternoon how are you today what can we do to help you nope complete rude and bothered I drove in and that he had to get out of his seat. Don't even want to give Caleb a star isn't worth one. Won't be taking my truck back there for any service. Expressed my concerns to Andrew and made sure he new his part of the transaction was perfect, he has contacted me since I got the vehicle answered all questions and even made sure a duplicate set of keys for the truck were made as there weren't any.

Andrew in Sales perfect.

Andrew in Sales perfect. Caleb in service impersonable rude non professional didn't want to be bothered to talk or listen to me about the issues with the truck, felt like I was making him go out of his way. Lady in the garage drive through & elderly male very rude and bothered I drove in to drop my truck off a day ahead of my schedule. I got out of vehicle and the male said you don't have an appointment....well how about good afternoon how are you today what can we do to help you nope complete rude and bothered I drove in and that he had to get out of his seat. Don't even want to give Caleb a star isn't worth one. Won't be taking my truck back there for any service. Expressed my concerns to Andrew and made sure he new his part of the transaction was perfect, he has contacted me since I got the vehicle answered all questions and even made sure a duplicate set of keys for the truck were made as there weren't any.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Sales department Andrew is easy to work with service

Sales department Andrew is easy to work with service department non techs not so much

Sales department Andrew is easy to work with service

Sales department Andrew is easy to work with service department non techs not so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

They are always amazing and I would highly recommend them

They are always amazing and I would highly recommend them to my friends and family

They are always amazing and I would highly recommend them

They are always amazing and I would highly recommend them to my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I had a very good experience all the salespeople were

I had a very good experience all the salespeople were friendly and knowledgeable and helpful and the guy in finance was very helpful finding the right bank to finance my purchase and explained all of my options very well.

I had a very good experience all the salespeople were

I had a very good experience all the salespeople were friendly and knowledgeable and helpful and the guy in finance was very helpful finding the right bank to finance my purchase and explained all of my options very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robert, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

Friendly, helpful staff.

Friendly, helpful staff. No sales pressure. Good pricing and the vehicle was actually on the lot. I would return to this dealership.

Friendly, helpful staff.

Friendly, helpful staff. No sales pressure. Good pricing and the vehicle was actually on the lot. I would return to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Claire helped me out tremendously n would go again to

Claire helped me out tremendously n would go again to trade other vehicle again ty

Claire helped me out tremendously n would go again to

Claire helped me out tremendously n would go again to trade other vehicle again ty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Had a problem with a used car I bought from them, after 1

Had a problem with a used car I bought from them, after 1 year and 10k miles. The new management team took some responsibility for it, even though I don't know them and they weren't obligated to. Good sale experience, good service experience, highly recommended.

Had a problem with a used car I bought from them, after 1

Had a problem with a used car I bought from them, after 1 year and 10k miles. The new management team took some responsibility for it, even though I don't know them and they weren't obligated to. Good sale experience, good service experience, highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Super informative, knowledgeable staff.

Super informative, knowledgeable staff. Patient and helpful. No sales pressure. Competitive pricing. Great selection. A+

Super informative, knowledgeable staff.

Super informative, knowledgeable staff. Patient and helpful. No sales pressure. Competitive pricing. Great selection. A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 490 reviews