Reviews
Andrew (salesman) and Morgan (credit mgr.
Andrew (salesman) and Morgan (credit mgr.) were very helpful and made the process seamless. I would definitely recommend LaFontaine Ford of Grand Rapids to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Great experience! Would recommend to others. Quick and easy sale. Got us to the price point we were looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our salesman, Pat Kelly, was extremely helpful when it
Our salesman, Pat Kelly, was extremely helpful when it came to looking at options for our new Ford Bronco.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were super helpful in helping me and my family get a
They were super helpful in helping me and my family get a car after an emergency.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Make sure you look over the used vehicles carefully, some
Make sure you look over the used vehicles carefully, some might have cosmetic issues that won’t be addressed after purchase..
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
I have been doing business with this dealership for over
I have been doing business with this dealership for over 50 years (Jack Keller) with no problems. Treated well in all instances
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I did not go here in person, the vehicle was delivered to
I did not go here in person, the vehicle was delivered to me as the deal was done at another LaFontaine location. The Grand Rapids team for the leasing process was great. Very friendly, very professional and pretty efficient. Andrew Taranto has been absolutely amazing to work with and definitely a key player in me continuing to do business with them. The finance manager was super kind and very helpful as well, it was a pleasure speaking with her. The delivery driver who brought me the car was awesome and overall fantastic person. Even though they brought me the wrong color car as it was advertised incorrectly on their website it actually worked out for the better!! how about that!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great communication and no surprises.
Great communication and no surprises. My Bronco was prepped available for me to drive home the very same day it arrived on transport.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LaFontaine Ford is by far The Best Dealership I have Ever
LaFontaine Ford is by far The Best Dealership I have Ever Been to ! I Highly Recommend It !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don't let sales pressure talk you into the extended
Don't let sales pressure talk you into the extended warranty from easy care. Never again will I do business with either. Very unhappy with the vehicle's failure in the 7 months and the warranty doesn't cover a 2K electrical sensor. And it's not even driven for days at a time. Piece of Ford crap. No stars
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sandy, we regret to hear that you are displeased with your recent experience with us. Please reach out to our General Manager, Jeremy Trent at jtrent@lafontaine.com, so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon.