Castle Chrysler Dodge Jeep Ram of Naperville

Very pleased with the repairs, feedback and communication.

Bought two vehicles from the dealership. Always took them to Castle?s for service. Service exceeded my expectations.

Castle team is amazing! They were prompt and professional. I loved that they kept me informed during the process and even went extra mile with a great car wash. I will be going back to them for all my jeep needs

They sold car and didn't call me! They claimed they sold it 10min before I got there lol waste of my time! will never buy from that dealership ever. Car still showed online after days. Took my business somewhere else and found something better.

Great service and really appreciate the help. Would definitely return for service work again. Than you Castle!

Joe was super responsive and took great care of me as usual. Joe is always able to get me in for service when it works best for me and always explains everything well. Joe is a guy that I can always trust!

Always great service and Edward Radziewicz was a great person to work with. I would gladly work with this dealership again.

Highly recommend Castle Jeep in Naperville. Joe in service made the repair process fast and easy. Even got our repair done sooner than expected.

Stopped by for service and waited for the car to be done. Service did a great job, no problem. Everything was done as expected. I was interested in purchasing a new car from inventory, and looked at the "incoming" sheet is the showroom, and the cars visible in the lot. There weren't any cars I was looking for in the showroom, it was being remodeled. In all the time I was at the showroom (about an hour) I saw 4 salespeople look at their phones, and saw two of them briefly talk. None of the 4 asked if there was something they could help with, or if I was interested in looking at a car. Most never left their desk or their phone. I can look their inventory up (and did) on my phone, but would have liked to be able to ask a question, or to see any genuine interest from a salesperson. There was what looked like a sales or general manager in the corner office. He was using his pc, and appeared to be looking at sales and inventory reports. He never looked up or left his desk. Castle CDJR can save a lot of money of they just let their customers do thier homework on their own phones or the web, the salesforce does not really care.

Good service , the person who served me very kind, fast service