Reviews
Zak was very professional, knowledgeable and courteous....
Zak was very professional, knowledgeable and courteous. He made the process to purchase our Golf GTI simple and pleasant. Took his time and explained each step of the paperwork with great clarity.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On time and very accommodating. Car wash was a great...
On time and very accommodating. Car wash was a great touch. No hard up sell!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Volkswagen Young just lost a 10 year customer ....
Volkswagen Young just lost a 10 year customer . Absolutely awful experience with YOUNG Volkswagen . Was involved in a motor vehicle accident on November 23 2021. Estimate was approved on November 30 and estimated time of completion was December 6. It is now December 27th my car is untouched , no parts are on back order they keep telling me “ this week we will bring it in. I keep getting the same runaround . I was told twice that my car was in service getting worked on . Thankfully I drive past this place every day. Saw my car has not moved not once from where I left it on November 23rd! I don’t recommend at all. They will not cover the cost of my rental . Mind you THIS IS A BRAND NEW 2020 Tiguan that I BOUGHT HERE. They are telling me I’m SOL . They refuse to help me with a rental . So I’m pretty much completely screwed. Don’t buy from this dealer , don’t get service done and absolutely avoid their collision center. I’m so tired of all the excuses. This dealership is awful, customer service is awful . I hate being lied to and taken advantage of in this place absolutely does that.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very easy process purchasing our new Tiguan. Inventory...
Very easy process purchasing our new Tiguan. Inventory was flying and they gave us a 24 hour hold on the vehicle. No pressure sales and Andrew really knew all the features of the Tiguan. Highly Impressed with the easy and friendliness of the process at Young VW. Our first VW and we highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly personnel I dealt with, Omer, is a really...
Very friendly personnel I dealt with, Omer, is a really good dude who was super helpful. Love getting my oil changes done here for my VW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service personnel. Friendly, courteous and...
Good service personnel. Friendly, courteous and knowledgeable. Would definitely return to this dealership for both sales and service.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service every time
It had been a long while since I had all my service done by a dealership service department. The only other dealership I had this level of trust in is no longer in operation. Young has been exceptional--thorough with explanations, honest about what is/isn't needed, and reliable in every way. As long as things stay as they are, I'll be a lifelong Young VW customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very easy process to purchase a vehicle. They didn't rush...
Very easy process to purchase a vehicle. They didn't rush me or the deal. We're friendly and easy to speak with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Passat
The boys did a great job and it was done in the time promided. Will be back again as soon as I need service. Good to see there was a tire in stock
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Passat
The boys did a great job and it was done in the time promided. Will be back again as soon as I need service. Good to see there was a tire in stock
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
