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Koch 33 Volkswagen

(1,246 reviews)
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (610) 365-1195 (610) 365-1195
Used (610) 365-7149 (610) 365-7149
Service (610) 365-7214 (610) 365-7214

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koch 33 Volkswagen from DealerRater.

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Service writers were very pleasant and helpful to all my

Service writers were very pleasant and helpful to all my needs and service recommendations. Very likely to return for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding 7+ Star service from Mr.

Outstanding 7+ Star service from Mr. Zak Asad. We got VIP treatment from him and the rest of the team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My sales person was awesome!

My sales person was awesome! Great experience! Will definitely be going back to buy again! Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

This business is also Koch Mazda and my review is for

This business is also Koch Mazda and my review is for them . Excellent service and staff . The listened to my needs and put together a great deal for me. I highly recommend them for anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good service

Was taken right in. Even though I bought my Taos in Fl they readily went to work right away. They did not come to a definite conclusion as to what was wrong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Dealer Experience

Great Dealer with a very Professional Staff! John is very helpful and clear with what you need.They always explain everything they are doing. I have been using Young VW for over 12 years. They are truly a Phenomenal dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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VW Service

It’s always a pleasure when dealing with VW. They guys are knowledgeable and always answers any questions I may have. Thank you to all staff that works in the service Department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding

I have been using Young VW for 18 years since I bought my 2005 VW Beetle from them. As usual the service is always outstanding. Everyone, from service guys to girls up front are always pleasant. The service work done is always top notch. Wouldn’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fantastic service

This was the second service for my vehicle and my experience was top notch. Needed a few things done my car and all items were completed and completed earlier than I was expecting. As I am new to this dealership and service department both experiences have been exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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VW Service

My 2021 VW Atlas was in for service & safety recall. My vehicles service concerns were video taped for my quick understanding and time . Very thorough. Service manager Tony runs a thorough service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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