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Capital Auto Mall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Never thought I could buy a car this easy and fast! Alejandro helped me to get my new car. I really appreciate the support provided. Alejandro was really great!

Never thought I could buy a car this easy and fast! Alejandro helped me to get my new car. I really appreciate the support provided. Alejandro was really great!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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STAY AWAY they over priced me for every little thing, inspection, wash fee, dealer fee, conditioning fee, detail fee etc etc car fax and the car labeled as a TOTAL LOSS 3 times! And they tried selling to for full price and the manager said it never been in an accident. Complete lies. Do not trust them. STAY AWAY!!!

STAY AWAY they over priced me for every little thing, inspection, wash fee, dealer fee, conditioning fee, detail fee etc etc car fax and the car labeled as a TOTAL LOSS 3 times! And they tried selling to for full price and the manager said it never been in an accident. Complete lies. Do not trust them. STAY AWAY!!!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I called from out of state regarding a 2022 Accord they have on the lot. I just had 3 questions before I committed to purchasing a plane ticket to fly out to complete the purchase but the guy wouldn’t even let me finish. “We only talk to customer’s face to face” even after I told him I am pre-approved and was interested in buying remotely. Never in my life have I interacted with a car salesman that was so rude. This is after I emailed multiple times to get answers for my questions just to be ignored. I wish I had looked at the dealer reviews before I wasted my time.

I called from out of state regarding a 2022 Accord they have on the lot. I just had 3 questions before I committed to purchasing a plane ticket to fly out to complete the purchase but the guy wouldn’t even let me finish. “We only talk to customer’s face to face” even after I told him I am pre-approved and was interested in buying remotely. Never in my life have I interacted with a car salesman that was so rude. This is after I emailed multiple times to get answers for my questions just to be ignored. I wish I had looked at the dealer reviews before I wasted my time.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I called to get an information about a car but very unprofessional answers. They said the car is on the lot but they have three apartments to show the car and also wanted me to come in for a test drive. That was a red flag for me because I know when i get there they gonna tell me that the car has been sold. It seems like a shady business to me so i decided to look elsewhere for my business

I called to get an information about a car but very unprofessional answers. They said the car is on the lot but they have three apartments to show the car and also wanted me to come in for a test drive. That was a red flag for me because I know when i get there they gonna tell me that the car has been sold. It seems like a shady business to me so i decided to look elsewhere for my business

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Stay away My sister in law spoke with frank about a car. He said car is there and no accidents I went to check it out for her and the front of the car was badly rebuilt and repainted even the windshield was badly replaced

Stay away My sister in law spoke with frank about a car. He said car is there and no accidents I went to check it out for her and the front of the car was badly rebuilt and repainted even the windshield was badly replaced

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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If I could give this dealer a zero star, that’s what they deserve, but unfortunately, the system won’t allow me. Here is my true story. After buying a car at the dealer in June, I took it from the Dealer, and the second day, the car broke down; they came to pick it up in a tow truck back and took it back to the dealer; it took about 15 days to fix the car according to them when I picked it up the same issue happen, the vehicle completely stops driving on I 95, finally last week the mechanic that works for the dealer called that the car was ready. Pick the car up and started driving 25 min later car completely stopped they had to come and pick it up again in a tow truck, I have called the dealer many times, but nobody answered, Never had such a bad experience getting a car out of the dealership until now. They still haven't fixed the car, and nobody has contacted me with details on regard on when the cars going to be done. I have a debt of $13,500 for a vehicle that doesn't work… plz do yourself a favor, and do not buy a car here. do yourself a favor and do not buy a car on this dealer. If you do keep in mind that once you leave the dealer with the car if you do keep in mind that once you leave the dealer with the car pray for the car that works cuz if it doesn't I'm sure you will remember this review…

If I could give this dealer a zero star, that’s what they deserve, but unfortunately, the system won’t allow me. Here is my true story. After buying a car at the dealer in June, I took it from the Dealer, and the second day, the car broke down; they came to pick it up in a tow truck back and took it back to the dealer; it took about 15 days to fix the car according to them when I picked it up the same issue happen, the vehicle completely stops driving on I 95, finally last week the mechanic that works for the dealer called that the car was ready. Pick the car up and started driving 25 min later car completely stopped they had to come and pick it up again in a tow truck, I have called the dealer many times, but nobody answered, Never had such a bad experience getting a car out of the dealership until now. They still haven't fixed the car, and nobody has contacted me with details on regard on when the cars going to be done. I have a debt of $13,500 for a vehicle that doesn't work… plz do yourself a favor, and do not buy a car here. do yourself a favor and do not buy a car on this dealer. If you do keep in mind that once you leave the dealer with the car if you do keep in mind that once you leave the dealer with the car pray for the car that works cuz if it doesn't I'm sure you will remember this review…

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Every good review is made up. Be careful with this dealership. False advertisement capital, should be the name for them, you will waste your time

Every good review is made up. Be careful with this dealership. False advertisement capital, should be the name for them, you will waste your time

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No words can describe the most terrible experience at this dealership. After a visit to this place I went back and read the reviews. Every negative experience expressed by customers is TRUE. The phone lies that the car is on the lot. When you drive there it’s not. High unreasonable fees, bait and switch, rude, they are hesitant to do the deal with your bank, they are sales crooks. There should be new words created to describe their sales operation. They WILL get a customer/official who will bring an end to this shady business practice in FLORIDA.

No words can describe the most terrible experience at this dealership. After a visit to this place I went back and read the reviews. Every negative experience expressed by customers is TRUE. The phone lies that the car is on the lot. When you drive there it’s not. High unreasonable fees, bait and switch, rude, they are hesitant to do the deal with your bank, they are sales crooks. There should be new words created to describe their sales operation. They WILL get a customer/official who will bring an end to this shady business practice in FLORIDA.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
9 people out of 9 found this review helpful. Did you?
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I set an appointment with "Tony" to see a blue 2015 Chevy Equinox. And also inquired about a white Equinox as well. I came all the way from Miami Beach to Oakland Park to get told by another rep that both cars had been sold days prior. When I left, I called their office to inquire about what happened but they put me on hold for about 10 mins and then they hung up on me and blocked me when I called back

I set an appointment with "Tony" to see a blue 2015 Chevy Equinox. And also inquired about a white Equinox as well. I came all the way from Miami Beach to Oakland Park to get told by another rep that both cars had been sold days prior. When I left, I called their office to inquire about what happened but they put me on hold for about 10 mins and then they hung up on me and blocked me when I called back

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dom&Sarlett We’re the Best they, went above and beyond for Us ,,Even was offering to rent us a room,because we got the deals completed late,,,The owner was great these are great people Buy your next car from them

Dom&Sarlett We’re the Best they, went above and beyond for Us ,,Even was offering to rent us a room,because we got the deals completed late,,,The owner was great these are great people Buy your next car from them

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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