Reviews
Write a reviewIt was fast and easy Liz and Val helped me find the car I wanted. Financing was quick and easy to understand. Over all very happy.
It was fast and easy Liz and Val helped me find the car I wanted. Financing was quick and easy to understand. Over all very happy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I put a security deposit on a vehicle that I wanted to look at but would be a day or two before I could get there. I live 5 and a half hours away so not right down the road. The vehicle was not what I wanted. This was on a Saturday that I looked at the vehicle I asked for my security deposit and was told only a manager could refund the deposit and would not be available until the following Tuesday. Called the following week and was told it would be processed in the next few days . It has now been 3 weeks and now I feel that this place is screening my calls. I would not recommend going to this place . Not a good way to do business.
I put a security deposit on a vehicle that I wanted to look at but would be a day or two before I could get there. I live 5 and a half hours away so not right down the road. The vehicle was not what I wanted. This was on a Saturday that I looked at the vehicle I asked for my security deposit and was told only a manager could refund the deposit and would not be available until the following Tuesday. Called the following week and was told it would be processed in the next few days . It has now been 3 weeks and now I feel that this place is screening my calls. I would not recommend going to this place . Not a good way to do business.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Im sorry that you did not understand. But we have a no refund policy for deposit on vehicles. When a person places a deposit on a car we take it out of sales status. That means the vehicle is sold and we are not able to sell it to anyone else. The deposit guarantees that you don't drive at the dealership and the car is sold. It also guarantees that the dealer ship isn't loosing potential sales. It works both ways. Now there are circumstances when we do refund deposits such as credit was not able to be extended or personal circumstances like a family emergency and a customer can't come atc. I don't like the car is not a valid reason to refund a deposit.If you have any questions please feel free to call and speak to Sal I am the sales manager.
Im sorry that you did not understand. But we have a no refund policy for deposit on vehicles. When a person places a deposit on a car we take it out of sales status. That means the vehicle is sold and we are not able to sell it to anyone else. The deposit guarantees that you don't drive at the dealership and the car is sold. It also guarantees that the dealer ship isn't loosing potential sales. It works both ways. Now there are circumstances when we do refund deposits such as credit was not able to be extended or personal circumstances like a family emergency and a customer can't come atc. I don't like the car is not a valid reason to refund a deposit.If you have any questions please feel free to call and speak to Sal I am the sales manager.
I definitely would recommend Ace Motors. Whole team helped me and my family get the car we were looking for. Frank was great and very helpful.
I definitely would recommend Ace Motors. Whole team helped me and my family get the car we were looking for. Frank was great and very helpful.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us a review on how we are doing and thank you for choosing Ace Motors.
Tommy and Frank put me into my Chevy Cruze. They where quick with information and knowledgeable about the Vehicle. I definitely recommend them for first time car buyers and any other car buyers.
Tommy and Frank put me into my Chevy Cruze. They where quick with information and knowledgeable about the Vehicle. I definitely recommend them for first time car buyers and any other car buyers.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you it was our pleasure working with you.
Amazing car selection, thanks for helping me get my license and insurance. Easy financing and great customer service from Raphael and Damian. I will be recommending this place to all my friends.
Amazing car selection, thanks for helping me get my license and insurance. Easy financing and great customer service from Raphael and Damian. I will be recommending this place to all my friends.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you it was our pleasure to help you obtain a license. we hope you enjoy your car and thank you for your business.
Very friendly people love the atmosphere great cars thanks for the E 350. Easy financing and great pricing Sal and Frank definitely hooked me up
Very friendly people love the atmosphere great cars thanks for the E 350. Easy financing and great pricing Sal and Frank definitely hooked me up
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Ace Motors. I am happy that you are pleased with your purchase. I would also like to take the time to think you for your review because that helps us to develop our business and know what we are doing right and what we can do better.
Great people. Thank you for my new Volkswagen. I will definitely recommend this place to all my friends. Good luck in business.
Great people. Thank you for my new Volkswagen. I will definitely recommend this place to all my friends. Good luck in business.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Ace Motors. and thank you for your service. enjoy your car.
This place is new. I am one of the 1st customers to get a car here. They were very nice and professional. I am happy with my purchase definitely recommend.
This place is new. I am one of the 1st customers to get a car here. They were very nice and professional. I am happy with my purchase definitely recommend.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This place is New < but the Staff is very knowledgeable. They responded right back to me as soon as I inquired about a car. Frank helped arrange financing for me and I was in and out with my new MUSTANG. I had a great experience and would recommend them to others.
This place is New < but the Staff is very knowledgeable. They responded right back to me as soon as I inquired about a car. Frank helped arrange financing for me and I was in and out with my new MUSTANG. I had a great experience and would recommend them to others.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase