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Busam Ford

(224 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

Inventory

See all 13 vehicles from this dealership.

About our dealership

After one hundred years of service Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.

Service center

Phone number (937) 382-3858

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Brought my F-150 in for the Works oil change special and recall on the PCM. I was waited on quickly. I was glad I had an $20 discount since prices have gone up. Thanks for having that available. All went well except recall couldn’t be completed due to Ford server being down. I will have to reschedule for that.

Brought my F-150 in for the Works oil change special and recall on the PCM. I was waited on quickly. I was glad I had an $20 discount since prices have gone up. Thanks for having that available. All went well except recall couldn’t be completed due to Ford server being down. I will have to reschedule for that.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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No thrills! Came in and told them what I was looking for in a truck. They had the truck. They got the deal done.

No thrills! Came in and told them what I was looking for in a truck. They had the truck. They got the deal done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Salesman was awesome to work with. 3rd truck in a row I've bought from him.

Salesman was awesome to work with. 3rd truck in a row I've bought from him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I dropped my 2022 Bronco Sport off to get recalls taken care of. A friend picked me up and we ran errands and ate lunch. Then picked up my Bronco after servicing was done.

I dropped my 2022 Bronco Sport off to get recalls taken care of. A friend picked me up and we ran errands and ate lunch. Then picked up my Bronco after servicing was done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Simple... They texted me that there was a recall and invited me to schedule. I did, and they did it n

Simple... They texted me that there was a recall and invited me to schedule. I did, and they did it n

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Simple!

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The car is running better since they updated the transmission. The back door to the trunk is now completely open.

The car is running better since they updated the transmission. The back door to the trunk is now completely open.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great bunch of guys to work with. Honest and that is very important to me

Great bunch of guys to work with. Honest and that is very important to me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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You cannot replace great with excellence achieved at this dealership. I bought 71 vehicles in my 71 years of life and this is the best dealership I've ever dealt with...period, hands down. And my Vehicle is the very best vehicle I have ever owned. Captain Edd

You cannot replace great with excellence achieved at this dealership. I bought 71 vehicles in my 71 years of life and this is the best dealership I've ever dealt with...period, hands down. And my Vehicle is the very best vehicle I have ever owned. Captain Edd

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service, excellent personnel. I will continue to take my F-150 to Busam for any future service. I have confidence in their integrity and capability!

Excellent service, excellent personnel. I will continue to take my F-150 to Busam for any future service. I have confidence in their integrity and capability!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We are very pleased with our Busam Ford experience! Shane was an excellent sales person!

We are very pleased with our Busam Ford experience! Shane was an excellent sales person!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 224 reviews

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