Reviews
The Sales representative, Junior was fantastic and
The Sales representative, Junior was fantastic and provided us with great support throughout the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They bent backwards and gave me the best deal possible.
They bent backwards and gave me the best deal possible. Tate the salesman was amazing helping my mom pick out her new jeep. We couldn’t be happier. Everything from the staff, to letting her drive 3 different jeeps to let her really decide on the one she wanted. He was extremely patient and had zero pressure on us. Looking forward to doing business with Gresham Chrysler, annd hopefully Tate. He is clearly a top tier salesman. Managers Paul and Steve were great as well.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All the staff was very welcoming and nice .
All the staff was very welcoming and nice . Tate is awesome and made my car buying experience absolutely amazing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman I worked with had a personal touch that made
The salesman I worked with had a personal touch that made car buying a breeze
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kenny was great.
Kenny was great. He was patient with us and hung in there until we had a deal. Kenny worked for his commission with us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I didn’t feel a lot of pressure like some dealers.
I didn’t feel a lot of pressure like some dealers. The dealers ship and sales people very nice and easy to make my deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very clean, the staff was very helpful and friendly.
Very clean, the staff was very helpful and friendly. Willing to work with you on all the details and very good with kids. Made it a very worthwhile experience for the family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would give a minus 0 star rating if I could.
I would give a minus 0 star rating if I could. Take your car for service any place BUT this one. Took 2 days just to diagnose problem and that was with a appointment! They have this text communication system where you text your service advisor with status or questions and it takes them until next day to get back to you. Lack of communication. 10 days and counting and my vehicle is still not fixed yet I am paying $3000 for the work plus 10 days worth of rental car fees GO ANYWHERE ELSE !!!
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Simply and straight forward trade-in.
Simply and straight forward trade-in. The sales team was easy to work with and communication was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience with Sebastian, our salesperson, was
Our experience with Sebastian, our salesperson, was wonderful. He spent a lot of time with us to look at and test drive vehicles. When it came to negotiating the sale price for the Jeep we selected we were passed off to Dante, who presumably is the sales manager. To make a long story short, everything about negotiating with him is bait and switch. He doesn’t put anything in writing hoping you won’t remember the agreed price. Then he tries to confuse with the numbers. I normally would have walked away but I really wanted this vehicle so I had to go through 5 rounds of him bringing me numbers until we got to the negotiated price. Love my jeep, loved Sebastian, but in the past 15 years of buying and leasing numerous cars I have never experienced this type of shady negotiating like it was 20 years ago. I will not be a repeat customer of this dealership. Nor would I recommend it to anyone else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
