Gresham Chrysler Dodge Jeep Ram

The sales people were super nice and listened to what I want and did there best to satisfy me

Kudos to Keny an JR for the friendly attention. Walked out with a good deal. Mahalo!

Just got the car. If it holds up, very good job. Low mileage. Worked with me.

Jim Mahin provided an outstanding customer service experience from start to finish! He was attentive, patient, and went above and beyond to make sure all my questions were answered. His professionalism and genuine care made the entire process smooth and enjoyable. If you’re looking for someone who truly values their customers and knows how to deliver exceptional service, Jim is your go-to person. Highly recommend! Five stars all the way! ⭐⭐⭐⭐*****

We went to Gresham CDJR to look at a truck I had found on the internet. We were hoping it was going to be a good day! I brought in VIN # of truck that was on sale for 10k off of MSRP. Test drive went well and Salesman comes back with $3000 off MSRP and I point out to him the truck is advertised at 10K off MSRP. He went back and they moved some numbers around, but nothing that shows what they did on paper. I took their word for it and moved on. We explained we needed to unblock our credit reports. I had one come back perfect, but for some reason we had to use Equifax. We tried for 2 hours to get thru to them. I went outside and was finally able to get it fixed. We ended up not needing my wife’s. We explained my wife had a doctor appointment in 3 hours and we would come back the following day to finish up the paperwork. My wife ended up missing her appointment. 3 hours in and salesman starts helping a customer from the previous day. Very weird in our opinion. Finally 5 hours in we sign the paperwork. I should have asked more questions which is my fault. Previous purchases I have had they went over it with us. I feel they should have gone over the cost of the extended warranty. Mopar theft protection for $895 that I don’t need because I have full coverage insurance. Locking lug nuts I would have thought came with the truck but I was never told they were $95. Last I was told we were going to do a walk around to check for any defects. Didn’t happen! They did set up Apple play, but I got the feeling he rushed through it so he could help his other customer. 5 and a half hours later we leave! Good news is I love the truck! If I had to do it again I would go somewhere else and spend my hard earned money!

I do not recommend this dealer, they are liars, they lie to you in everything they say, there is a person who works in this dealer named Rodrigo, be very careful with this person, he is a liar and he lies to you in everything as long as you sign the contract, because of the lies of these people I lost 33,000 dollars in 5 days, I could not recover my money, I do not recommend them at all

Absolutely thrilled with my experience working with Jim! From the moment I stepped into the dealership, I felt at ease thanks to his professional and welcoming demeanor. Jim took the time to understand my specific vehicle needs and went above and beyond to educate me about the various options available. His honest approach made all the difference; I never felt pressured or rushed into making a decision. Instead, Jim provided insightful information that truly helped me weigh my choices. It was clear that he genuinely cares about matching customers with the perfect fit rather than just making a sale. I wholeheartedly recommend Jim to anyone in search of a knowledgeable and trustworthy professional. Five stars all the way!

Friendly and professional sales staff Pat is a real pro what else can I say

Friendly and smart people with a load of information and knowledge. They were very patient too

This was my first car purchase at a dealership, Talia and Dante made it such an easy experience. Highly recommend them both.