Reviews
Had a fantastic experience with the salesman Pat and the
Had a fantastic experience with the salesman Pat and the paperwork guy. Really appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a really wonderful customer service experience.
I had a really wonderful customer service experience. I was especially happy with the friendliness.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Art did an amazing job answering all questions we had,
Art did an amazing job answering all questions we had, very patient, and professional. For our next truck purchase we will definitely look for Art again. Thank you Art!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
3.21.22 Unprofessional, disorganized and no
3.21.22 Unprofessional, disorganized and no communication. Had an appointment for 1040a, dropped around 1030a. Went to run errands with a friend. After 2 hours, I had to call them for status. Reception sent me to...? left my info, said service advisor would call me right back. About 5 minutes after that call I got a text saying this is Jim from Gresham dodge, if you have any questions reply to this text. I replied. No answer. After 20 minutes I texted again. 20 more minutes I called again. At 150p spoke with Jim, my service advisor. My truck had not even been pulled in yet. We talked about the text and no reply, no communication after I dropped my truck, and he said he should know something by 3. At 250p I stopped in. Truck still not even pulled in. He said maybe they could get to it in an hour. MAYBE??? So after 4 hours AFTER my set appointment, and no communication from them unless I initiated (the 4th time) I think I'm done. A complete waste of a day to have my truck sit in their parking lot. Had they told me it would take a whole day, I would have prepared for that or gone somewhere else. My time is valuable. If I need to leave it for a day for a noise, Tell me that. If you're that backed up, make appointments for later. There are several options to have made this better. They just seem not to care about other peoples time. Or communication. I do not recommend them in the least.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Gresham Chrysler Dodge Jeep Ram Team
I already reached out to Gresham Dodge. After 2 weeks of my review being posted, they responded with this exact same reply. So I reached out. It's been 3 weeks now and no response back from them. Thank you, Gresham Dodge, for making my point that your service is extremely BAD.
Purchased a 2022 Jeep Gladiator.
Purchased a 2022 Jeep Gladiator. Overall experience was great. Very happy. This was my second vehicle purchase there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pat and Mike did a great job meeting are needs and
Pat and Mike did a great job meeting are needs and actually delivered our new truck to our home.. We just came in to look and low and behold we came out with an awesome truck with an awesome deal....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, made the whole process very easy.
Great service, made the whole process very easy. Happy to have done business with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gresham CJDR is the only place I will go for service or
Gresham CJDR is the only place I will go for service or to purchase a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a very pleasant experience with no pressure.
It was a very pleasant experience with no pressure. It was a very smooth process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the 5th truck I have bought from this dealership.
This is the 5th truck I have bought from this dealership. As far as dealerships go I have always had an easy time negotiating prices and then getting in and out of the finance office. EASY.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
