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Gresham Chrysler Dodge Jeep Ram

(1,220 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award
New (503) 512-5700 (503) 512-5700
Used (503) 512-5722 (503) 512-5722
Service (503) 512-5712 (503) 512-5712

Reviews

(1,220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gresham Chrysler Dodge Jeep Ram from DealerRater.

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Repeat Customer

Matthew and Elizabeth did a great job of making a truck purchase enjoyable. We highly recommend this dealership and team for your next auto purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good experience.

Very easy to deal with. No high pressure sale. Came to an agreement that was mutually beneficial. Drove out with what I wanted, not what they wanted to sell me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Disappointing

I have been going here a while and they use to be great but just went in and had 2 cars in mind that I wanted to get and they couldn’t help with it all. They weren’t willing to lower the price even when offering 5k down just to bring the payment down 50$. This use to be a great car lot but from where I stand now they need to make some changes. The salesman Johnthan was new and didn’t know much always having to talk to finance managers and they were disrespectful and even tried to make the car I had now seen crappy and I had no choice but to take a deal I couldn’t afford or a crappy car from them that could fit my family. The only nice person there is Paul Flash and I really hope he gets out soon because this car lot is going downhill and fast.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Gresham Chrysler Dodge Jeep Ram Team

My dream come true

After 3 years of wanting a jeep sooo bad, Gresham jeep made it come true! BIG THANKYOU to John Bailey, Paul Johnson and Tim in finance. We were hard to please but I LUV my new jeep. I will wear my Jeep hat with pride!. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying 2019 jeep

Vitaly was great! Would recommend him again. Dan was good too. Had the inventory I was looking for. Luke was also very nice. Came from Bend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience!

My wife and I have been looking for a Z nismo for roughly 12 years now and had to stop by this dealership when we saw one on the lot. I was dreading the upcoming encounter with a car salesman, but when we met Sean my mind was set at ease. Sean made my experience pleasurable and painless. He could tell that I really wanted the car and did everything to get me into it. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bait and Switch

I was given a list of specs the car would have and agreed. I was told it would be 2/3 days, but then they said it was in an accident and would need to find a replacement. This seemed a little odd to me, especially the way it was handled...very nonchalantly, as if I didn't need to know details. It took about a week and half ( during which they called a few times waking me up even though I asked expressly to only text because of my work schedule) so they could "match" all the right options. Come to find out some key components were missing. I was told the seats could be changed later and agreed. At signing I found out i was not getting the heated wheel and still agreed even though it felt off. Once home I realized it did not have Brembo brakes, a huge selling point pushed by the floor salesman, and my largest grievance. I had noticed there was a 'spring event' with significant discounts and one salesman acted like he had never heard of such a thing, and then later the other rep literally hung his head as we walked the length of the shop when asked about it, with no verbal reply. I had to later ask the floor guy again and he went and got the rep who said I already had a deal...on a lease. Even when I asked about special floor mats I was told sure...then that rubber mats don't exist...then that I could just pick up my floor mat, shake it out and turn it over...I felt the whole time that they treated me with no respect and feel that the shady bits were intentional to the point of being a scam.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience with us at Gresham Chrysler Dodge Jeep Ram. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Gresham Chrysler Dodge Jeep Ram Team

Great Experience

Bought a new Ram 3500. Elizabeth, the sales person, really worked to find a rig that met budget requirements and feature requirements. Closing the deal was straight forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice

I felt very welcome and not so pressured to buying just any truck but to actually buy something i really wanted with all the options i wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman Performance

Art was professional and very thorough in helping me select the truck I wanted. I felt no pressure. I really enjoyed dealtwith him. Your dealership is fortunate to hxve people like Art.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.