Gresham Chrysler Dodge Jeep Ram

Customer Service Great. Dealership/Property/Inventory seemed small. Prices listed on autos seemed extremely high. Almost scared me away. But with all the rebates and incentives, the price seems manageable. They may want to list some of the rebates and incentives on the autos.

Salesman Tony Jackson was great. Really went the extra mile to get the deal done. My only complaint is scratches on the paint. When that is fixed,I can say my experience was excellent

By far the easiest car buying experience i’ve had in a long time. My experience was smooth and painless. I highly recommend Gresham Dodge

Tim Garcia has been the best sales consultant we’ve ever had. I can guarantee you that he is the most compassionate, understanding, and easy to work with. He also made sure to walk us through everything to make us comfortable with our decision. He wasn’t one that made us feel pressured about purchasing. I am beyond happy we got to work with him and with our purchase! Thank you Tim!!

This could be a short story. Seriously! But I’ll try and make sense of it in a short version. I live inBoring Oregon. So this place was the most convenient Dodge dealer for me. I have a 2015 3500 Ram. Needed warranty work and and while in I wanted an oil and filter change.All instructions were on the envelope you are asked to fill out with the key. I’m not going into all the things that went wrong, because it all went wrong. When I got there that night to pick it up nothing was done. Disgusted, I walked out. The next morning I called the service manager and left polite messages. He called me back. I want to say that the response I got from Jeremy the service manager was more than enough to make my attitude about the service department do a 180. He went above and beyond. Honestly though anyone would deserve it after what had happened. I would and will do business with them again. Absolutely a satisfied customer.

I'm writing this review as a warning to others. I never write them but I felt obligated to do this one. I wud hate for what happened to us to happen to anyone else. So just think long and hard about buying from these people. Not only r they thieves, which is bad enough, but they r dangerous people to put your trust in. They sold a vehicle that, if not caught in time, could have killed people. This is coming from our own mechanic that, thank god, did catch it before anything horrible could happen. Not only to her but possibly others on the road as well. If u do still choose to shop there please do NOT just go by what they tell u about having thorough inspections done on every vehicle! They r either completely lying or they have extremely unqualified inspectors. Or, which is my personal opinion, they knew and did nothing. So if u value your life and the lives of your loved ones, have it checked out by your own mechanic. Your life is not worth the gamble

Joe, ur response asked that I call u to further discuss what happened. All u wanted was to see if u could help me with purchasing a car. I feel u wrote that response so it would look good to people who read it. U had no intention of discussing my original complaint. Im still sitting here with a loss of $3,000, and i would not purchase a car from ur dealership. U don't deserve more of my money. I dont think a discussion is needed, just a check and an apology as I've stated before. All u have to do is make it right!

This was by far the very best experience I have ever had buying a vehicle. Very helpful, personable, and completely awesome service by everyone involved, Especially Vlad . Thanks for doing a superb job!!

worked with Vlad and Gary, what a team no pressure. Just great service. I would highly recommend this dealer to friends or family anytime. Good job!

We had the worst experience ever with Gresham Dodge and Jeep! Walked in with CASH IN HAND TO PURCHASE a vehicle. I had negotiated a price with Eric and we had signed the paperwork agreeing to the discount, as we were paying cash. NO JOKE.... after paperwork was signed, Eric and Mike came back and said, "we made a mistake and you will need to pay the original price! SERIOUSLY.... we've already signed! We refused to pay more, done deal- MANAGEMENT(Eric Holms and Mike Crane) IS HORRIBLE, refused to come and speak with us or lower price back to what we agreed and signed for. We were told you can take it or leave it, they refused to contact the General Manager,Joe Levitt because it was his day off and he cannot be bothered. Well, we left it, even if they were to come back and sell for the amount we signed to, at this point-it's a waste of time and insult after the frustration they have caused- they've wasted our time and insulted us, let me remind you we had cash in hand and we are not talking a small amount. Customer service is key, I feel bad for the sales guy, Josh. The greedy finance manager or onsite managers (Eric and Mike) lost him the sale. We are talking about this being the easiest deal they would have done.. AGAIN, we had cash in hand! I will never do business with this company! They need to understand how to full-fill their commitments and honor their pricing. What game they tried to play today is totally unethical and slimy.