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AutoCenters Nissan

(508 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (877) 896-1688 (877) 896-1688
Used (636) 400-1040 (636) 400-1040
Service (888) 238-2024 (888) 238-2024

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoCenters Nissan from DealerRater.

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We were pleased with the experience we had in purchasing...

We were pleased with the experience we had in purchasing our new Altima. Our salesman, Trey, was attentive, professional, courteous and knowledgeable. There was no sales pressure and the entire process was seamless.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback about our no pressure sales process, and Trey! We hope you enjoying your new Nissan Altima, Sue.

Consumer response

So far so good with our new Nissan. We hope to drive it for many, many miles and we will be using your service department for all of our service needs.

Great people Great environment. Just a Great experience...

Great people Great environment. Just a Great experience all around. They was straight forward no xx. Definitely going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback about our straight forward process! Enjoy your vehicle!

This is the worst dealership I’ve ever had to deal with....

This is the worst dealership I’ve ever had to deal with. PETE PIERCE is a scam artist. They ripped me off for money, and I have made my complaints where I’ve had to to deal with this matter. But I’d suggest find any other dealership to do business with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Aaron, thank you for sharing. Without divulging the private specifics of this incident, we'd like to invite you to speak with our GM at anytime by emailing mgmt@acdealergroup.com. At any rate, we are sorry we were unable to finalize the original transaction based on information you provided. All efforts were made to explain the difference in refund as presented, as well as why the transaction could not be completed.

The best ever. Service is perfect and there is no...

The best ever. Service is perfect and there is no attention to detail that is over looked. Repeat customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback, Craig! We're thrilled to learn that you love our detail oriented sales process here.

fantastic place to buy a car wonderful experience the...

fantastic place to buy a car wonderful experience the sales people were fun to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We're happy to hear that you enjoyed our fun and easy car buying experience.

I was looking for a new 2022 Nissan Frontier PRO-4X and...

I was looking for a new 2022 Nissan Frontier PRO-4X and found one at AutoCenters Nissan in Wood River, IL, that fit the needs that I was looking for. I spoke with AMANDA first, then she sent me to JORDAN who verified all fees, and extra costs associated with the purchase. This dealer, at least for this one vehicle, did not have $3-6k markup with "extras". It was the cost of the truck + $300 doc fee + a $20 temp tag. I'm out of state, so that was my only cost. I paid my taxes back here at home. I had to get a transport service to bring the truck to Hoover, AL, which ran me $875. Jordan sent pictures & gave me details when asked in a timely fashion. I could not have been more pleased with this dealer and the complete transaction itself except for one detail that was unavoidable - the front license plate cover. AL does not have a front plate law, but IL does, so the truck came with a front plate bracket which used 4 screws to hold it in place. When I took it off, 4 holes were in the front bumper which I was extremely unhappy about. I didn't want to put a vanity plate on the front so I opted to either try and vinyl cover the area, or have a body shop make repairs, or what I eventually ended up doing - ordered some paint-matching bumper plugs from bumperplugs.com. That was the easiest and cheapest alternative and did not look bad at all after the plugs were installed. In the end, that was my only complaint - the holes in the front bumper. Outside of that, I highly recommend this dealer, and I would 100% shop for a car there again if they have what I'm looking for. Ask for AMANDA or JORDAN - those guys communicated well & literally did everything I asked of them for this long-distance purchase. Thank you Amanda, Jordan, and AutoCenters Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey! Thank you for the super nice and valuable feedback! We are thrilled to hear that we were able to meet your expectations with your out of state purchase! That 2022 Nissan Frontier Pro-4X is truly amazing, and we hope you enjoy it for years to come! Also, thank you so much for understanding about the front plate law here in Illinois, we're sorry you had to go out of your way to remedy the issue. We truly value your business, and we thank you for choosing to let us earn it. Have a great holiday! 🐸

Had a great experience dealing with Zack and the rest of...

Had a great experience dealing with Zack and the rest of the crew at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We appreciate your business here at AutoCenters Nissan, and we're happy to hear Zack was able to get you in a car you love! Thanks!

Excellent customer service. The service department...

Excellent customer service. The service department great. The new 2022 Frontiers are fun to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were all so great there! I could not have asked for...

They were all so great there! I could not have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Best car buying experience I have ever had. Quick,...

Best car buying experience I have ever had. Quick, efficient, and fun all in one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!