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Vision Buick GMC

(1,234 reviews)
Visit Vision Buick GMC
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 2 awards
2013 state dealer award 2013 state dealer award

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New (585) 673-7454 (585) 673-7454
Used (585) 673-7295 (585) 673-7295
Service (585) 200-5269 (585) 200-5269

Inventory

See all 415 vehicles from this dealership.

Incentives

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About our dealership

Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase.

Service center

Phone number (585) 200-5269

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Buick GMC from DealerRater.

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It was ok.

It was ok. Not the best vehicle buying experience I have ever had. He was a nice guy

It was ok.

It was ok. Not the best vehicle buying experience I have ever had. He was a nice guy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Awesome and very fast!

Awesome and very fast! The customer service was awesome and the service was very fast!

Awesome and very fast!

Awesome and very fast! The customer service was awesome and the service was very fast!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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On time, completed all tasks, explained all problems

On time, completed all tasks, explained all problems thoroughly, and all within budget. Excellent work.

On time, completed all tasks, explained all problems

On time, completed all tasks, explained all problems thoroughly, and all within budget. Excellent work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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The experience is poor.

The experience is poor. I felt like they tried to take it advantage of our customers. They seem deceitful and deceptive if you'd like to give me a phone call I'll get into this more detail.

The experience is poor.

The experience is poor. I felt like they tried to take it advantage of our customers. They seem deceitful and deceptive if you'd like to give me a phone call I'll get into this more detail.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, Dannie. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

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Quick courteous service.

Quick courteous service. Waiting room clean, bright and good coffee! I will come back for service.

Quick courteous service.

Quick courteous service. Waiting room clean, bright and good coffee! I will come back for service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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Excellent quality service.

Excellent quality service. Handled a difficult repair very well for me. Very friendly customer service.

Excellent quality service.

Excellent quality service. Handled a difficult repair very well for me. Very friendly customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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Very friendly had a small problem getting parts for the

Very friendly had a small problem getting parts for the repair not their fault. Quick repair once parts came in.

Very friendly had a small problem getting parts for the

Very friendly had a small problem getting parts for the repair not their fault. Quick repair once parts came in.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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Very positive in terms of service and professionalism My

Very positive in terms of service and professionalism My car was fixed in a timely manner

Very positive in terms of service and professionalism My

Very positive in terms of service and professionalism My car was fixed in a timely manner

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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10/22/26 brought Canyon because transmission shifting in

10/22/26 brought Canyon because transmission shifting in /out while cruising. My call to drop the pan for complete check. Looks good fluid changed all is well. 2/226

10/22/26 brought Canyon because transmission shifting in

10/22/26 brought Canyon because transmission shifting in /out while cruising. My call to drop the pan for complete check. Looks good fluid changed all is well. 2/226

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

"Rpnlcn" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailingĀ us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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Always friendly, and helpful Prompt service when arriving

Always friendly, and helpful Prompt service when arriving the service desk and helpful whatever the problem

Always friendly, and helpful Prompt service when arriving

Always friendly, and helpful Prompt service when arriving the service desk and helpful whatever the problem

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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