Parks Acura

Parks Aura was great! Very friendly and welcoming atmosphere. Kaitlyn A. was so kind and helpful. She was very knowledgeable and listened to my concerns and interests when it came to purchasing my vehicle. Would definitely go back again!

Kaitlyn Alston was my sales associate and she was absolutely amazing! I loved her attitude and passion about the car

Over the pass years I have purchased vehicles from many dealerships, however the ease of purchase of the 2025 BMW X1 M35i coupled with the comfort level I experience with Parks Luxury of Roanoke is truly unmatched. My sales rep and consultant "Joseph Bede" was absolutely amazing. His demeanor and friendly attitude alone with his "no-pressure" approach and his professional persona is the best that I've ever encounted at any dealership. Joseph was readily available whenever I called him. After purchase of the vehicle, he reached out to check if my wife was satified with her new vehicle. He also put a large red bow on the vehicle and did a streaming video for my wife. Parks Luxury of Roanoke should be proud to have an employee such as Joseph. I sincerely thank Joseph for making my car-buying experience so smooth and convenient. I'm also sending a shout-out to Amber in the finance department, Doug in management, and other staff members for the kindness they displayed toward me. Roy Neal

Joe is a very good sells man and very thorough and is good to his word. shoutout the amazing managers there as well!

Dylan was our salesperson. He was wonderful. Very friendly young man. He answered all questions and sent us away in a car within our budget. He gets a 10out of 10 from us Perry and Deborah Ward

I inquired about a BMW X5 that Parks BMW had and received a quick call back from Dylan Serrano. He did a walk around video of the vehicle, gave plenty of pertinent info and just seemed like a sincere, great guy…one I wanted to work with immediately. And I ended up buying it unseen ( partly due to my trust in Dylan). I drove 3 hrs to pick it up and Dylan met me on his day off and walked me through all the paperwork. I would purchase from Parks again! And the GM, Hisham spent time with me as well. Quick, easy and honest along with a great sales guy!

Great dealership to buy a car. Willie Brown was our salesperson. Very knowledgeable of the vehicles. Friendly and professional. Manager was also great to deal with. I recommend them to anyone. Love the new MDX

Jim Thomas and Willie Brown was our sales associates. They were both professional and knowledgeable of the vehicle that we purchased. We drove over two hours to purchase this vehicle after Willie Brown did a live face time call with us to show us all the details of the car. We will recommend Parks Luxury to our friends and family. Thank you for understanding our needs.

My girlfriend and I went to parks and met with Will Brown to see about getting a new vehicle together . He was a wonderful, extremely personable individual and highly informative and knowledgeable.

Willie Brown was super helpful and informative and was such a pleasure working with! I highly recommend Parks Acura!!