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Route 128 Honda

(2,576 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2026 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Inventory

See all 16 vehicles from this dealership.

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Reviews

(2,576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 128 Honda from DealerRater.

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128 Honda was a wonderful place to get my mom’s car serviced. Michelle was amazing.

128 Honda was a wonderful place to get my mom’s car serviced. Michelle was amazing.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Salesman John Medina was very helpful and easy to talk with. Better than any salesperson I have dealt with. I have worked with many salespeople.

Salesman John Medina was very helpful and easy to talk with. Better than any salesperson I have dealt with. I have worked with many salespeople.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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They did such a great job helping me find my car! They also fit into my budget!

They did such a great job helping me find my car! They also fit into my budget!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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This dealership is extraordinary! Erwin was so helpful. He was patient and knowledgeable when answering all my questions. Erwin was professional and made buying a new automobile easy. Felice Evangelista

This dealership is extraordinary! Erwin was so helpful. He was patient and knowledgeable when answering all my questions. Erwin was professional and made buying a new automobile easy. Felice Evangelista

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great service. Parts people helpful. Service technitions talented. Fast turnaround. Pricing competitive. Very pleased with results.

Great service. Parts people helpful. Service technitions talented. Fast turnaround. Pricing competitive. Very pleased with results.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your kind words about your experience here at Route 128 Honda. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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Everyone was very nice and professional during my visit to Honda. My service representative Justin C was very helpful explaining the repairs needed. He was also very nice and professional.

Everyone was very nice and professional during my visit to Honda. My service representative Justin C was very helpful explaining the repairs needed. He was also very nice and professional.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Erwin and Elison helped me get on the road quickly and professionally! Great guys. Great dealership!

Erwin and Elison helped me get on the road quickly and professionally! Great guys. Great dealership!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I just got my hands on the Civic Hatchback I’ve been longing for! The entire car-buying process was smooth and truly pleasant. Although the wait for the vehicle was a bit long, it was well worth it. I’d like to thank everyone at Route128 Honda who helped me—especially Phil and the sales manager—for making this such a wonderful experience.

I just got my hands on the Civic Hatchback I’ve been longing for! The entire car-buying process was smooth and truly pleasant. Although the wait for the vehicle was a bit long, it was well worth it. I’d like to thank everyone at Route128 Honda who helped me—especially Phil and the sales manager—for making this such a wonderful experience.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Went in for scheduled maintenance with an appointment and everything went smoothly. Service advisor came over to vehicle, went over needed service and kept me updated while I waited. Was in and out in about two hours which was great for the maintenance performed.

Went in for scheduled maintenance with an appointment and everything went smoothly. Service advisor came over to vehicle, went over needed service and kept me updated while I waited. Was in and out in about two hours which was great for the maintenance performed.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mysaug, we're happy you found our staff to be so supportive during your experience here at Route 128 Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I just had the best car purchasing experience ever at Rt 128 Honda. We worked with John Medina, and he was truly wonderful. Not pushy at all, showed us a car that we wanted, and helped get the process going so we could be out of there with our new car as quickly as possible! We worked with Nick in finance, and he helped us get a loan that met our needs. Thank you both for your help!

I just had the best car purchasing experience ever at Rt 128 Honda. We worked with John Medina, and he was truly wonderful. Not pushy at all, showed us a car that we wanted, and helped get the process going so we could be out of there with our new car as quickly as possible! We worked with Nick in finance, and he helped us get a loan that met our needs. Thank you both for your help!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Route 128 Honda! We are always more than happy to assist you if anything else comes up. Take care!

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