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Route 128 Honda

(2,540 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 11:00am–5:00pm Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2026 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Inventory

See all 21 vehicles from this dealership.

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Reviews

(2,540 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Route 128 Honda from DealerRater.

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As always great service and attention by Honda especially Nicole Michaud. Love the quick update and approval process via text as well.

As always great service and attention by Honda especially Nicole Michaud. Love the quick update and approval process via text as well.

Rating breakdown (out of 5):
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Service was given to me by Justin, he went out of his way to take care of all the issues I had besides my regular maintenance requirements. That was the reason when I had to visit the maintenance department several times I had to ask for Justin. It is indeed a great experience to get a service like that . Thank you Justin for your great service.

Service was given to me by Justin, he went out of his way to take care of all the issues I had besides my regular maintenance requirements. That was the reason when I had to visit the maintenance department several times I had to ask for Justin. It is indeed a great experience to get a service like that . Thank you Justin for your great service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service. However, I didn't receive my bonus points from the email it receive last week. Thanks, Bill Piper/(617) 872-8228.

Excellent service. However, I didn't receive my bonus points from the email it receive last week. Thanks, Bill Piper/(617) 872-8228.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service. Very friendly caring. Very pleased with everything. Everyone was very knowledgeable. I would definitely go back

Excellent service. Very friendly caring. Very pleased with everything. Everyone was very knowledgeable. I would definitely go back

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Phil McCabe was excellent, great and easy to work with. I’m enjoying the new ride. Thanks!

Phil McCabe was excellent, great and easy to work with. I’m enjoying the new ride. Thanks!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Route 128 Honda! If you have any further questions, please don't hesitate to reach out!

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Phil McCabe was incredibly helpful. We test drive both a gas model and hybrid. N

Phil McCabe was incredibly helpful. We test drive both a gas model and hybrid. N

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear of your experience with us here at Route 128 Honda. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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I got a pleasant experience with service department of Route 128 Honda. Booking an appointment was easy, service it self was fast and extremely professional. Clean and comfortable place, choice of free drinks and snacks if you'd like to wait inside. They always help with any question I have, so happy I chose this place for a car purchase!

I got a pleasant experience with service department of Route 128 Honda. Booking an appointment was easy, service it self was fast and extremely professional. Clean and comfortable place, choice of free drinks and snacks if you'd like to wait inside. They always help with any question I have, so happy I chose this place for a car purchase!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Calvin was honest and straightforward and I appreciate that. I will be back because oh him!

Calvin was honest and straightforward and I appreciate that. I will be back because oh him!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear of your experience with us here at Route 128 Honda. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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Very professional, knowledgeable and courteous. No pressure tactics. The salesperson, the sales manager and the owner were very helpful.

Very professional, knowledgeable and courteous. No pressure tactics. The salesperson, the sales manager and the owner were very helpful.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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