Steve Rayman Chevrolet

I purchased a car from this dealership in July and was told I would receive a six-month warranty. Julian, the salesperson, assured me that I could visit any Car Bravo dealership for service if needed. When I tried to do so, the other dealership had no record of this warranty. I reached out multiple times to both Julian and his manager, Dilla, and was told they would call me back — but I never heard from either of them. I even contacted the general manager’s secretary, who also promised to call me back. It’s now been weeks, and still no one has followed up. It seems like they work hard to make a sale, but once you’ve purchased the car, they completely ignore you. I even saw another customer upset about being given false promises while I was there. I truly regret buying a car from this dealership. If you’re considering it — don’t do it.

Today I worked with Yaya, who was able to make a horrible day into something special. It was wonderful to have an easy going and knowledgeable during what can be a very stressful decision making process and time.

Avoid Steve Rayman Chevrolet This July I purchased a certified used vehicle from Steve Rayman Chevrolet and the experience has been a complete nightmare from start to finish. From the very beginning, the sales staff pressured me heavily while repeatedly claiming "we aren't high pressure" during my test drive. I was only willing to leave a deposit that day, yet the sales tactics were aggressive and misleading. When I later checked the online listing, I discovered that the advertised price was supposed to include taxes and fees. This was not honored during our initial negotiations. Only after I returned angry and insisted on clarification did they reduce the price by $1,500. You need to print and save every advertised price and make them commit to honoring it, or you will likely pay far more than expected. Even then, the purchase process was chaotic. The finance department claimed the General Motors system was down, and I did not receive confirmation that paperwork was ready until 6 PM the day before completing the sale. After finally taking delivery, within 24 hours the check engine light came on. Upon inspecting the vehicle, I found the air intake hose completely disconnected. The dipstick showed zero oil and there was a small leak under the car. This is not normal wear and tear. It is a serious safety and mechanical issue. The dealership initially agreed to tow the car back, but it took hours of calls and voicemails just to get a tow scheduled. The issues did not stop there. The following week a headlight went out, requiring another repair visit. Today my temporary tag expired because the dealership failed to process my registration in a timely manner and no one in their registration department answers the phone. This is completely unacceptable and puts customers at risk of citations or legal trouble. I was charged a $999 documentation fee, which is on the high end of standard fees for processing paperwork at most dealerships. It is crazy to charge such a high fee and still fail to process documents and registration on time. This dealership only takes action when you are physically present. I have had to make six separate trips just to get anything done. Steve Rayman Chevrolet shows a clear pattern of misrepresentation, unsafe vehicles, and poor customer service. Even if the car is fixed, the repeated problems, high fees, and lack of accountability make this dealership completely untrustworthy. I have been put in a state of anxiety over and over again. If you value your safety, time, and money, stay far away from Steve Rayman Chevrolet.

Avoid Steve Rayman Chevrolet This July I purchased a certified used vehicle from Steve Rayman Chevrolet and the experience has been a complete nightmare from start to finish. From the very beginning, the sales staff pressured me heavily while repeatedly claiming "we aren't high pressure" during my test drive. I was only willing to leave a deposit that day, yet the sales tactics were aggressive and misleading. When I later checked the online listing, I discovered that the advertised price was supposed to include taxes and fees. This was not honored during our initial negotiations. Only after I returned angry and insisted on clarification did they reduce the price by $1,500. You need to print and save every advertised price and make them commit to honoring it, or you will likely pay far more than expected. Even then, the purchase process was chaotic. The finance department claimed the General Motors system was down, and I did not receive confirmation that paperwork was ready until 6 PM the day before completing the sale. After finally taking delivery, within 24 hours the check engine light came on. Upon inspecting the vehicle, I found the air intake hose completely disconnected. The dipstick showed zero oil and there was a small leak under the car. This is not normal wear and tear. It is a serious safety and mechanical issue. The dealership initially agreed to tow the car back, but it took hours of calls and voicemails just to get a tow scheduled. The issues did not stop there. The following week a headlight went out, requiring another repair visit. Today my temporary tag expired because the dealership failed to process my registration in a timely manner and no one in their registration department answers the phone. This is completely unacceptable and puts customers at risk of citations or legal trouble. I was charged a $999 documentation fee, which is on the high end of standard fees for processing paperwork at most dealerships. It is crazy to charge such a high fee and still fail to process documents and registration on time. This dealership only takes action when you are physically present. I have had to make six separate trips just to get anything done. Steve Rayman Chevrolet shows a clear pattern of misrepresentation, unsafe vehicles, and poor customer service. Even if the car is fixed, the repeated problems, high fees, and lack of accountability make this dealership completely untrustworthy. I have been put in a state of anxiety over and over again. If you value your safety, time, and money, stay far away from Steve Rayman Chevrolet.

As for the dealership, they are awful. Now my salesman was fantastic, he had to bend over backwards to get this sale completed. I purchased a 2022 Colorado for over $25,000.00 and Myron Parker my salesman had to fight daily for the other people at the dealership to do their jobs. Management there seems none existent. Used car sales. Service & Detail. I could write a book on how bad they are. Maybe if they promoted Myron to a manager position he could show them how to treat their customers.

Negative Three stars. AVOID this Dealership at all cost. DO NOT purchase from this place. Take your business elsewhere. Trust this review. Save your time and money. This is coming from a recent buyer . My experience from the start up until now has been worse than Horrible. They lack communication , you can never get in touch with anyone, and they also sold me a car with bad brakes and rotors. From the jump, it has been a hassle through financing and customer service. Worst managers. Purchased a 25,000.00 car with bad brakes and scratches on the paint. Had the brakes inspected after having the car for few weeks because I noticed the car was making a whistling noise when I stopped . Come to find out that they were in bad shape before I received the car. Informed the manager about it after I’ve already gone through a horrible experience purchasing the car and he wouldn’t/ couldn’t do anything about it. I can literally write a whole three paragraph essay on my horrible experience with Steve Rayman Chevrolet. Please DO NOT , DO not purchase from this place. You won’t regret it.

Very professional, courteous and knowledgeable. Our sales rep, Camille was diligent and fair for getting us the vehicle we wanted at a fair price.

I recently purchased a 2022 Chevrolet Malibu here 2 months ago. It has been in the shop 3 times in my city which is 2 hours away from the dealership. I have called, emailed, and texted for 3 weeks now for assistance with this issue, and to obtain warranty information, and no one has contacted me. It amazes me how you drive on the lot, and you have more than enough attention and assistance. But once the sale ia final, you are no longer priority. I would highly recommend purchasing a car local rather than miles away from home.

Edwin did a great job, very knowledgeable about the cars I went to see. Had a great experience! Will be back to buy another truck from him!

My sales person was Mr. Ortega. He did such a great job. One of the greatest experiences I’ve ever had buying a vehicle. I bought over 20 cars in my lifetime and this was by far the greatest experience. I highly recommend.