Reviews
The service and the employees are good and friendly but
The service and the employees are good and friendly but it’d be better if the service is a little faster. We have our Honda Pilot service at Honda of Chantilly and their service is really fast and awesome. Employees come out right when we park the car and quickly finish service even though they’re really busy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown CDJR Sterling. We appreciate your business and hope to see you again soon!
Dylan and the technician were both great!
Dylan and the technician were both great! Walked me through what was done and add some recommendations on how to extend battery life on my vehicle. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Jan! We're glad to hear that Dylan and our technician provided you with great service and helpful recommendations for extending your vehicle's battery life. We look forward to seeing you again at Safford Brown Chrysler Dodge Jeep RAM Sterling. Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling
Friendly and very clean environment.
Friendly and very clean environment. Customer service was friendly and helpful. Will recommend for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Rany is friendly, knowledgeable, and attentive!
Rany is friendly, knowledgeable, and attentive! He worked with us to get the best solution for our rear brakes!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, and for recognizing Rany's efforts! I'm thrilled to hear that you had a great experience with us at Safford Brown Chrysler Dodge Jeep RAM Sterling. Our team is dedicated to providing the best solutions for our customers, and we're glad Rany could assist you with your rear brakes. We look forward to seeing you again! Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com
Fast, detailed, and attentive.
Fast, detailed, and attentive. The service exceeded my expectations and will bring me back again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown CDJR Sterling.
They went out of their way for me and my son.
They went out of their way for me and my son. I really appreciate it. They even brought the SUV to me. Thank you very much.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown CDJR Sterling.
Service department is great, they take of my challenger
Service department is great, they take of my challenger better than the dealership I bought it from
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re thrilled to hear that our service department is taking great care of your Challenger and that you’ve had a better experience with us compared to the dealership where you purchased it. We truly appreciate your feedback and look forward to seeing you again at Safford Brown Chrysler Dodge Jeep RAM Sterling! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling
Best dealership and service technician in Virginia and
Best dealership and service technician in Virginia and its not even close second ti this staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown CDJR Sterling. We appreciate your business and hope to see you again soon!
Clean.
Clean. Professional customer service. Great communication. Love the coffee station. Nice waiting area. Bathrooms clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Everyone was friendly.
Everyone was friendly. Everything was done in a timely and orderly fashion. They took the time to get the deal. That was like my best interest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you found our team at Safford Brown Chrysler Dodge Jeep RAM Sterling to be friendly and that everything was handled efficiently. It’s great to know you felt that we prioritized your best interests during the deal. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling