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Safford Brown Kia Manassas

(2,727 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,727 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Brown Kia Manassas from DealerRater.

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Really good service and also the accountant Renzo was

Really good service and also the accountant Renzo was alot of help, best I’ve dealt with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Great service people very good and get my service fine

Great service people very good and get my service fine and on time thanks I will back for my next service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Very efficient and well communicated.

Very efficient and well communicated. Great job.very happy. Will reuse.Done on time also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

We have made multiple purchases for our business in the

We have made multiple purchases for our business in the last month. John is an excellent salesman and very easy to talk with. The management team of Alfonso and Bryant do exactly what they say they will do and the finance team is low pressure for add on items. Overall the dealership is too notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Kia Manassas!

Great customer service.

Great customer service. Gave me a rundown of everything that I needed to know and an accurate ETA on when it would be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.

The team was able to help me with everything and ensure

The team was able to help me with everything and ensure any questions were answered quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Kia Manassas!

The team was able to help me with everything and ensure

The team was able to help me with everything and ensure any questions were answered quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Kia Manassas. We look forward to having you as one of our valued customers for many more years to come!

It was great.

It was great. Fast and reliable. One two three four five six seven eight nine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!

Ths extra fee when paying with credit card was a

Ths extra fee when paying with credit card was a surprise. Disclosing this prior to arrival wouldve been helpful and I couldve easily avoided this if I had been informed in advance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Great customer service.

Great customer service. They work with you and the budget you have to make a great deal! Sam Papino is a great salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.