Reviews
Great Service
Very smooth and professional , I was definitely more than satisfied with the whole process , I would definitely recommend this dealer to my family and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wayne, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great staff and service
Michelle is wonderful! Everyone is so nice when you are waiting for your car. Always asking if you need to go anywhere, how you are doing, need anything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great service
Pedro was amazingly helpful. Far better than our failed attempt at leasing with Charlie O’bough. He actually knew things about the car we were interested in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Five star service!!
They understood the need I had and helped me find the right vehicle. Very friendly and informative. Five star service. Will definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great service!
It was great, people were very nice and lady at the front desk was very kind, i will definitely be going back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great service by the salesman, Syed Shah
The salesman that helped me, Syed Shah, was so very professional and courteous. He patiently walked me through the options and the costs of a new lease, then when the car was delivered he took great pain to demonstrate the car's features and capabilities. He was the best. Thanks Syed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset to Brown's Manassas Kia and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great customer service.
Jimmy Shams provide us with great customer service and we had a great buying experience. I would recommend it to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience at Brown's Manassas Kia! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great experience
Easy and straight forward not pushy with adding extras. Professional and knowledgeable staff, great experience overall. Would recommend to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this amazing review for our team! We at Brown's Manassas Kia always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great service experience
Everyone is friendly, courteous, and knowledgeable. The work was performed in a timely manner. Also, from the customer lounge, you can watch the technicians repairing your vehicle. Which is very reassuring since so many shops these days don't actually repair your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Car Buying in 20 minutes? Wow!
This was the smoothest car buying experience I ever had, and I’m 70. No hassles, and I believed the price was fair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Paul, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006