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Safford Brown Honda Arlington

(1,034 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–7:00pm
Tuesday 9:00am–9:00pm 6:00am–7:00pm
Wednesday 9:00am–9:00pm 6:00am–7:00pm
Thursday 9:00am–9:00pm 6:00am–7:00pm
Friday 9:00am–9:00pm 6:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (703) 740-4754 (703) 740-4754
Used (703) 650-9942 (703) 650-9942
Service (703) 822-5577 (703) 822-5577

Reviews

(1,034 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Brown Honda Arlington from DealerRater.

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Judith was great as service representative and the

Judith was great as service representative and the technicians always do a good job - have always been pleased with service here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Honda Arlington!

This dealership is less than a mile from our home.

This dealership is less than a mile from our home. It is not only convenient, but the service people have been personable and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Honda Arlington.

Easy service and communication.

Easy service and communication. Made drop off and pickup a breeze. Very communicative and honest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Safford Brown Honda Arlington. We appreciate your business and hope to see you again soon!

Friendly and professional.

Friendly and professional. Servicing was performed on schedule. Appreciate the complimentary car wash. Useful suggestions for regular maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jorge (JP) always helps me out, whenever my car is due

Jorge (JP) always helps me out, whenever my car is due for maintenance. He has a personal touch, and knows his stuff. Communicating with him is easy, and I know I’ll get A1 service each time. I know my car is in good hands whenever I’m working with him. Dealership prices tend to be higher than street, but that’s the price you pay for good reliable service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Honda Arlington. We look forward to having you as one of our valued customers for many more years to come!

Tony Scott(asst service manager) and Henry( service tech)

Tony Scott(asst service manager) and Henry( service tech) were a God send to me . I was stranded in Arlington because I lost my car keys and my dcm went out in my Honda Accord..Both were very helpful and reassured me. t They came to help and they did .Thank you both❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Honda Arlington, we look forward to having you as a valued customer for many years to come!

Great service, timely and easy to take the car in for

Great service, timely and easy to take the car in for maintenance . Our agent s knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

The sales rep was very courteous and professional, and he

The sales rep was very courteous and professional, and he had patience with me. He greeted me with a warm smile and a good morning when I entered the premises and that means a lot he is an extra extraordinary rap.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Excellent customer service .

Excellent customer service .very warm . Very patient courteous and professional he greeted me with a nice smile

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service you experienced at Safford Brown Honda Arlington. It’s great to hear that our team made you feel welcomed and valued. We look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Honda Arlington

Very friendly and polite staff; responsive to questions

Very friendly and polite staff; responsive to questions and any other concerns; clean and welcoming. Could recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.