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Safford Hyundai Manassas

(3,982 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 485-3807 (888) 485-3807
Used (888) 482-7270 (888) 482-7270
Service (888) 478-5375 (888) 478-5375

Reviews

(3,982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Hyundai Manassas from DealerRater.

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They communicate very well and are able to explain the

They communicate very well and are able to explain the different things that need to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Easy to schedule appointments, quick responses, and very friendly. We have moved from the Hyundai Woodbridge service center and very happy we did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Timely service, great communication.

Timely service, great communication. Wonderful professionalism. Appreciate the help. Writing extra words because I have to. :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

People are nice but they have forgotten to refill window

People are nice but they have forgotten to refill window wiper fluids when I went in for service. I work 7 days which makes it so difficult for me to stop by to have that filled up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service and a repair completed on time

Excellent customer service and a repair completed on time as correctly. Will not hesitate to bring my car to them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Zach left a text on Thursday evening that my car was

Zach left a text on Thursday evening that my car was readyI tried to reach my service person and the dealership for two days with no answer. I left the service person text and voicemail and never heard from him. No one called to explain the issues found or what needed to be done. . I rented a car for 3 days basically for an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ken was very easy to work with.

Ken was very easy to work with. Most important to me is that he delivered as he said. He would on time and great repair. Highly professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Total scam, unprofessional team especially the sales

Total scam, unprofessional team especially the sales manager who has 0 knowledge of customer service. If Hyundai can't even manage to have a well trained manager and financial team, what else can they offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bruce was efficient, friendly, and awesome to work with!

Bruce was efficient, friendly, and awesome to work with!! I earned eith him twice this week for two different services and he was just as pleasant and courteous the 2nd time as the first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpful and great customer service.

Very helpful and great customer service. Good electrical troubleshooting. Good location and good selection of cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.