Reviews
I use a cane and made to stand several minutes before i
I use a cane and made to stand several minutes before i finally decided to take it upon myself to sit down in waiting room
- Customer service —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I want to thank the Safford Brown Subaru Manassas Service
I want to thank the Safford Brown Subaru Manassas Service dealer for the excellent attention and quality service I received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I walked in the dealership very upset about the used car
I walked in the dealership very upset about the used car I had just purchased a week before but left a VERY happy customer! I thought I was in for a fight with the dealership but was pleasantly surprised that everyone was more than willing to work with me to correct the situation. Special shout out goes to Ibrahim and Anthony for making this it a pleasant experience. I appreciated Ibrahim making a spectacular deal for me and giving me three scenarios with the cars I was interested in. Having the numbers right in front of me was a game changer and allowed me to make an informed decision. Anthony was extremely patient with my mom and me as well. He was happy to answer all our questions and if he didn't know the answer, he would get it for us. If I could give you all 10 stars, I would. Absolute best car buying experience I ever had!
- Customer service —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been going to this dealership for 10 years now and
I have been going to this dealership for 10 years now and find the people here to be very friendly and very professional. The service department always does great work on my cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great staff, up front on cost and needed services, quick
Great staff, up front on cost and needed services, quick turn around. Car runs great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Safford Brown Subaru is a very professional dealership.
Safford Brown Subaru is a very professional dealership. Everyone was very knowledgeable. I would highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Excellent service. Christian always takes extra care of my car. I like the Lyft option as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Grayson took very good care of me while at the
Grayson took very good care of me while at the dealership. He was quick and listened to my concerns and needs. He was very friendly, despite being down 2 service managers and communicated excellently
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is great.
The service department is great. The service is excellent! Whenever my Subaru Outback needs service I always take it to Safford Brown.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall, it was a pleasant experience.
Overall, it was a pleasant experience. This service center was direct with their recommendations without overselling work. The waiting area provided accommodates for both lounging and office spaces. Car was purchased from the associated dealership and every experience from purchase to service, has been very positive and recommendable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
