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Hyundai Montgomery

(878 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (334) 851-4818 (334) 851-4818
Used (334) 851-4821 (334) 851-4821
Service (334) 679-6760 (334) 679-6760

Reviews

(878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai Montgomery from DealerRater.

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I already had the car picked out and was pre-qualified

I already had the car picked out and was pre-qualified with Capital One. Other than take the car for a test drive, there wasn't much that needed to be done. We got there at 6, and I was the last one to leave at 8:30. I can't say for sure, but I don't think I was the last person to arrive to the showroom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

fast service and welcoming comfortable people, friendly,

fast service and welcoming comfortable people, friendly, overall helpful people and got the job done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Jody! We're glad you found our team friendly, welcoming, and efficient throughout your visit. It's great to know we got the job done and made you feel comfortable!

The salesperson was friendly and the process was quick.

The salesperson was friendly and the process was quick. Also, they informed me of the required documents in advance, so I didn't have to wait long

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, Angela! We're happy to hear the process was smooth and efficient, and that our team kept you informed every step of the way. Your time and satisfaction mean a lot to us!

This is where you go if you don’t want to feel valued as

This is where you go if you don’t want to feel valued as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

HI DW70, Can you please provide us with additional information so we can address your concerns? We are always striving to improve our customer experience and your input would be helpful. Please reach out to me at the dealership. Marcus Temple General Manager Phone: 334-851-8100 Email: mtemple@hyundaimontgomery.com

Your personnel provided excellent attention to detail

Your personnel provided excellent attention to detail regarding both the vehicle and the purchase information (paperwork). They were most helpful in addressing all of my questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review, MWaters812! We're glad our team was able to provide clear, detailed support throughout your purchase and answer all your questions. We appreciate you choosing us and hope you're enjoying your new vehicle.

Our salesman , Nicolas, did a great job helping us

Our salesman , Nicolas, did a great job helping us purchase our Palisade. He answered all our questions and we had several because this is our first Hyundai.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, BCook12! We’re glad Nicolas was able to guide you through your first Hyundai purchase and answer all your questions. Enjoy your new Palisade and the exciting journeys ahead!

The staff was super friendly and very helpful.

The staff was super friendly and very helpful. We got the car we wanted. The only downside was the 4+ hours it took to finalize the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your honest review, AEVANS10! We're glad our team was friendly and helpful, and that you found the car you wanted. We appreciate your patience with the wait time and value your feedback as we work to improve.

Customer Service was excellent the salesman LaMorris

Customer Service was excellent the salesman LaMorris Willams and Brenton Harvest were very helpful in our decision in purchasing the 2025 Santa Fe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review, BERNBARK5! We're glad LaMorris and Brenton were so helpful in your decision to purchase the 2025 Santa Fe. Our team appreciates your feedback and looks forward to assisting you in the future.

Sales associate was very polite and knowledgeable.

Sales associate was very polite and knowledgeable. Seems to care about customers and what they are looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review, JOEYEpps! We're pleased to hear our sales associate was polite, knowledgeable, and truly cared about your needs. Our team is always here to support you with anything you need in the future.

My experience was amazing.

My experience was amazing. The salesman were not pushy and the purchasing process was extremely smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review, Lauren! We're so glad you enjoyed a smooth, no-pressure experience with our team. It’s wonderful to hear the process felt easy from start to finish.