Reviews
Here’s a strong five-star review that gives both of them real credit without getting into the private details of the deal: I recently purchased a 2026 Audi Q3 from Swickard Audi Anchorage, and Mr. T and Eric made it a great experience. Mr. T was friendly, knowledgeable, and patient throughout the process. He made sure the vehicle was ready, answered all my questions, and never made me feel pressured. It felt like he genuinely wanted me to be happy with the vehicle—not simply make a sale. Eric was equally helpful on the finance side. He took the time to explain my options, listened to my concerns, and worked hard to put together warranty coverage that fit both my needs and my budget. I appreciated his transparency and willingness to find a solution that made sense for me. I absolutely love my new Q3. The entire experience was professional, straightforward, and enjoyable. I would confidently recommend Mr. T, Eric, and the team at Swickard Audi Anchorage.
Here’s a strong five-star review that gives both of them real credit without getting into the private details of the deal: I recently purchased a 2026 Audi Q3 from Swickard Audi Anchorage, and Mr. T and Eric made it a great experience. Mr. T was friendly, knowledgeable, and patient throughout the process. He made sure the vehicle was ready, answered all my questions, and never made me feel pressured. It felt like he genuinely wanted me to be happy with the vehicle—not simply make a sale. Eric was equally helpful on the finance side. He took the time to explain my options, listened to my concerns, and worked hard to put together warranty coverage that fit both my needs and my budget. I appreciated his transparency and willingness to find a solution that made sense for me. I absolutely love my new Q3. The entire experience was professional, straightforward, and enjoyable. I would confidently recommend Mr. T, Eric, and the team at Swickard Audi Anchorage.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The people I worked with were kind, professional, and knowledgeable. They did a great job.
The people I worked with were kind, professional, and knowledgeable. They did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Trust and Communication: My 95K service on my Audi Q5 was not done to my satisfaction. The service manager and I engaged in an open and constructive discussion. He offered and with the concurrence of his general manager agreed to refund part of my service charge and to offer my next service complementary. The previous Audi service team, who managed my vehicle for nearly a decade, had established a superb trust with me, but they are no longer with the company. I am prepared to allow the new Audi Service team the opportunity to earn my confidence. While they acknowledged that my initial experience has been challenging, they are determined to earn my trust, and I remain committed to giving them a second chance.
Trust and Communication: My 95K service on my Audi Q5 was not done to my satisfaction. The service manager and I engaged in an open and constructive discussion. He offered and with the concurrence of his general manager agreed to refund part of my service charge and to offer my next service complementary. The previous Audi service team, who managed my vehicle for nearly a decade, had established a superb trust with me, but they are no longer with the company. I am prepared to allow the new Audi Service team the opportunity to earn my confidence. While they acknowledged that my initial experience has been challenging, they are determined to earn my trust, and I remain committed to giving them a second chance.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for purchasing your vehicle through Porsche/Audi/Volkswagen of Anchorage! We truly appreciate your trust and are thrilled to have you as part of our Swickard family. We sincerely apologize for any lack of service you experienced—it’s not the standard we strive for, and we truly regret any frustration or inconvenience this may have caused. Your feedback is incredibly important to us and will be shared with the respective management team. If you have any questions or need assistance, please don’t hesitate to reach out. We’re always here and eager to help! Wishing you safe, happy, and enjoyable driving!
Excellent service. Work completed on time. Spencer welcomed me and got the job started. William Ritchie was the technician and made a great video explaining what he did.
Excellent service. Work completed on time. Spencer welcomed me and got the job started. William Ritchie was the technician and made a great video explaining what he did.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Porsche/Audi/Volkswagen of Anchorage for your servicing needs! We’re happy to hear you had an awesome experience with Spencer and William. It’s great to know Spencer and William took good care of you — they truly love helping customers, and we're thrilled it shows. We appreciate your feedback and look forward to serving you again in the future!
Vast improvements have been made to the service side within the last year. You can now usually get ahold of someone when you call, the service is excellent, and they now have a shuttle for when you do get a service. One thing I do not like - is the “We want to buy your” vehicle emails constantly after service. As long as Audi keeps putting real engines in their vehicles - I will keep buying them.
Vast improvements have been made to the service side within the last year. You can now usually get ahold of someone when you call, the service is excellent, and they now have a shuttle for when you do get a service. One thing I do not like - is the “We want to buy your” vehicle emails constantly after service. As long as Audi keeps putting real engines in their vehicles - I will keep buying them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We wanted to thank you for bringing your vehicle in for service. We hope everything is running smoothly and that you’re satisfied with your recent visit. If you have any questions or feedback, please let us know — we value your input and are always here to help. Thank you for choosing Porsche/Audi/Volkswagen of Anchorage!
Was the coolest experience!!!! love this building and the new staff they did very well with what they have. Charles and Mr T was very knowledgeable on the all the vehicles because i had many questions on the Audi and Porche. Finance was quick and easy and the process was simple and straight forward. bought all the service contracts and life time oil, gap and the total care bundle. Great work guys. Keep it up!!!
Was the coolest experience!!!! love this building and the new staff they did very well with what they have. Charles and Mr T was very knowledgeable on the all the vehicles because i had many questions on the Audi and Porche. Finance was quick and easy and the process was simple and straight forward. bought all the service contracts and life time oil, gap and the total care bundle. Great work guys. Keep it up!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your recent experience with us — it means a lot. We’re so glad to hear that Charles and Mr. T took very good care of you during your visit. They really enjoy serving our guests and are a true asset to our team. If you have any questions or need help, please don’t hesitate to reach out. We’re always here for you! Wishing you safe and happy driving!
Love working with Spencer, he communicates well and is very informative. I know I’m in good hands when I drop my car off. I need a ride back to the dealership to pickup my car and they were happy to pick me up. Colin was very nice and courteous.
Love working with Spencer, he communicates well and is very informative. I know I’m in good hands when I drop my car off. I need a ride back to the dealership to pickup my car and they were happy to pick me up. Colin was very nice and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As always, I received excellent service. Love my Audi. Spencer is always so helpful too.
As always, I received excellent service. Love my Audi. Spencer is always so helpful too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Emily! We appreciate your business here at Audi Anchorage. It's wonderful to hear you were in capable hands with Spencer. Thank You, Customer Experience Management [email protected]
Always friendly and helpful. Spenser is my go to as he’s always very accommodating.
Always friendly and helpful. Spenser is my go to as he’s always very accommodating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clay, thanks for the kind words for Spenser and the Audi Anchorage team. We are grateful to be your go-to for automotive needs. Thank you, Customer Experience Management [email protected]
My 9:00 AM appointment for a fob programming and tire change over took all day. No one called me with updates throughout the morning, except from a guy who called me at 3:00 PM and said, "Sorry, my manager says we cannot let you drive with studded tires until tomorrow (10/1/25). You can pick it up and drop it off tomorrow, or we can keep it here over night and you can pick it up tomorrow." If I had known Audi of Anchorage staff were snooty, I would have NEVER purchased a vehicle from them. Ever. And plus everything is expensive there. Buy an American made vehicle and save thousands!
My 9:00 AM appointment for a fob programming and tire change over took all day. No one called me with updates throughout the morning, except from a guy who called me at 3:00 PM and said, "Sorry, my manager says we cannot let you drive with studded tires until tomorrow (10/1/25). You can pick it up and drop it off tomorrow, or we can keep it here over night and you can pick it up tomorrow." If I had known Audi of Anchorage staff were snooty, I would have NEVER purchased a vehicle from them. Ever. And plus everything is expensive there. Buy an American made vehicle and save thousands!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase