Reviews
I love the people there.and when sind to get you the person was sweet
I love the people there.and when sind to get you the person was sweet
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing you felt welcome and cared for means a lot to our team. We appreciate your kind words about your EcoSport purchase.
Other then drake it was bad Drake does great work but the service department never responds
Other then drake it was bad Drake does great work but the service department never responds
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Kept giving me updates. Met me immediately when I pulled in. Had my car parked right outside.
Kept giving me updates. Met me immediately when I pulled in. Had my car parked right outside.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that you felt informed and welcomed means a lot to our team. We’re glad your Buick Encore GX was parked right outside when you pulled in.
Thank you so much to Sean, Andrew and Kim for all your kindness and expertise in helping me with my purchase. It was a very smooth process. I Recommend them to help you with your next auto purchase!
Thank you so much to Sean, Andrew and Kim for all your kindness and expertise in helping me with my purchase. It was a very smooth process. I Recommend them to help you with your next auto purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kind and knowledgeable service is at the heart of how our dealership operates. Knowing the purchase of your new Buick Encore GX went smoothly and that you felt supported throughout means a great deal to us. Thank you for recommending our team for future auto purchases.
Excellent, efficient and professional service crew. My new truck looks even better with the bed cover.
Excellent, efficient and professional service crew. My new truck looks even better with the bed cover.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your comment about the bed cover making your GMC Canyon look even better highlights the care our service team puts into every detail. Hearing that you found our crew efficient and professional means a lot to us.
Everyone here was great. All helpful and no pressure or slick sales tricks, just honest assistance in getting what I wanted.
Everyone here was great. All helpful and no pressure or slick sales tricks, just honest assistance in getting what I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about straightforward, pressure-free assistance highlights how we approach each customer with integrity. We’re glad we could make your Ram 1500 purchase smooth and straightforward. Knowing you found our team’s approach sincere and helpful means a lot to us.
Sales woman was great but title dept & whoever takes care of paying trade in off is very lacking 2&1/2 weeks to pay off trade in 3 weeks in & still waiting on title & tax money that was included in finance to get to me so I can get license
Sales woman was great but title dept & whoever takes care of paying trade in off is very lacking 2&1/2 weeks to pay off trade in 3 weeks in & still waiting on title & tax money that was included in finance to get to me so I can get license
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (573) 334-6198 at your earliest convenience to discuss how we can turn this experience into a positive one.
Addressed the issue and resolved the problem Addressed the issue and resolved the problem effectively and efficiently. Pleased with outcome
Addressed the issue and resolved the problem Addressed the issue and resolved the problem effectively and efficiently. Pleased with outcome
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your Buick Enclave’s efficient and effective problem resolution highlights how our service team prioritizes thorough repairs. Your satisfaction means a great deal to us.
Oil change and tire pressure sensor repair scheduled for 2pm. At 2:50 my truck was still sitting in the vehicle check-in bay. Apparently oil change bays were overbooked and running behind. Stated to scheduler that tire pressure sensor needed replaced when making appointment but was not noted on my appointment at check in. Told them again it needed done at check in. At 3:30 a service tech comes to ask if I knew the sensor was out and would I like to replace it? For the third time, yes, replace it. More than 2 hours after I checked in, my truck was sotting outside but no one came to get me from the waiting area. Once finally checked out, all the service delays made me late to pick up my kid. I had scheduled my appointment to have plenty of time, but that didn't happen due to a series of mistakes from the scheduler onward. Very frustrating experience.
Oil change and tire pressure sensor repair scheduled for 2pm. At 2:50 my truck was still sitting in the vehicle check-in bay. Apparently oil change bays were overbooked and running behind. Stated to scheduler that tire pressure sensor needed replaced when making appointment but was not noted on my appointment at check in. Told them again it needed done at check in. At 3:30 a service tech comes to ask if I knew the sensor was out and would I like to replace it? For the third time, yes, replace it. More than 2 hours after I checked in, my truck was sotting outside but no one came to get me from the waiting area. Once finally checked out, all the service delays made me late to pick up my kid. I had scheduled my appointment to have plenty of time, but that didn't happen due to a series of mistakes from the scheduler onward. Very frustrating experience.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Very nice and was kept informed And the wait was not that long considering the work they had to do
Very nice and was kept informed And the wait was not that long considering the work they had to do
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of clear updates and a reasonable wait time given the scope of work is appreciated. Knowing that the service on your Buick Encore GX met your expectations means a lot to our service team.