Reviews
I had a pretty poor experience, until the end. Car is still not totally repaired.
I had a pretty poor experience, until the end. Car is still not totally repaired.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
I have been waiting for two months for a loaner to get some body work done, I have make three appointments and no loaner available
I have been waiting for two months for a loaner to get some body work done, I have make three appointments and no loaner available
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very helpful and explained everything Very good to work me and very helpful Thanks Robert
Very helpful and explained everything Very good to work me and very helpful Thanks Robert
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They had my vehicle for over 3 weeks... if it was t for me calling out there to check on my vehicle I would have never heard from them. It was a disaster.... thanks to Micheal Brown for stepping in and helping me out. Sidney was good and funny
They had my vehicle for over 3 weeks... if it was t for me calling out there to check on my vehicle I would have never heard from them. It was a disaster.... thanks to Micheal Brown for stepping in and helping me out. Sidney was good and funny
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Robert was great to work with, had oil spilt on engine from oil change That made a mess
Robert was great to work with, had oil spilt on engine from oil change That made a mess
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Got me on my schedule time and got me out quickly. They kept me update on the progress of the work that was being done.
Got me on my schedule time and got me out quickly. They kept me update on the progress of the work that was being done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We’re pleased the service on your GMC Sierra 1500 fit your schedule and kept you updated on the work’s progress.
Fast and friendly Thats all i got I have no more words. Fast and friendly
Fast and friendly Thats all i got I have no more words. Fast and friendly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five stars! We’re glad the service on your GMC Yukon XL felt speedy and courteous.
I had a 10:15am appt. They left me set in the waiting room for nearly 2hrs before they even began any work on my vehicle. Why make an appt if they aren’t going to service the vehicle at the appointment time?
I had a 10:15am appt. They left me set in the waiting room for nearly 2hrs before they even began any work on my vehicle. Why make an appt if they aren’t going to service the vehicle at the appointment time?
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Chris, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.
Very professional, salesman willing to bring car to dealership for me to save time, courteous
Very professional, salesman willing to bring car to dealership for me to save time, courteous
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about our willingness to bring your Sierra 1500 in to save you time reflects how our service department strives to make service effortless. Hearing that our team was professional and courteous means a lot to us.
Very professional Customer service was excellent They did a great job and I will refer them to all my friends
Very professional Customer service was excellent They did a great job and I will refer them to all my friends
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased the service on your GMC Yukon XL felt professional and that our customer care met your expectations. Hearing you plan to refer us to your friends means a lot to our service department.