Reviews
I had a great experience, Robert made sure I was taken care of and kept me updated.
I had a great experience, Robert made sure I was taken care of and kept me updated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience, Robert made sure I was taken care of and kept me updated.
I had a great experience, Robert made sure I was taken care of and kept me updated.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Was under warranty on a brake sensor. Was told it would cost me 180 bucks to look at it
Was under warranty on a brake sensor. Was told it would cost me 180 bucks to look at it
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
It was done in a timely manner but they did not rotate my tires as requested.
It was done in a timely manner but they did not rotate my tires as requested.
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- Buying process
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- Quality of repair
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Frank Leta's service department is friendly, fast and efficient. Your staff, especially the service manager, is very personable and easily develops a trusted bond with customers.
Frank Leta's service department is friendly, fast and efficient. Your staff, especially the service manager, is very personable and easily develops a trusted bond with customers.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about the service on your Buick Lucerne being friendly, fast, and efficient shows how we strive to deliver seamless care. Knowing our service manager’s personable approach helped build a trusted bond with you means a lot to us.
I had a pretty poor experience, until the end. Car is still not totally repaired.
I had a pretty poor experience, until the end. Car is still not totally repaired.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
I have been waiting for two months for a loaner to get some body work done, I have make three appointments and no loaner available
I have been waiting for two months for a loaner to get some body work done, I have make three appointments and no loaner available
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very helpful and explained everything Very good to work me and very helpful Thanks Robert
Very helpful and explained everything Very good to work me and very helpful Thanks Robert
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They had my vehicle for over 3 weeks... if it was t for me calling out there to check on my vehicle I would have never heard from them. It was a disaster.... thanks to Micheal Brown for stepping in and helping me out. Sidney was good and funny
They had my vehicle for over 3 weeks... if it was t for me calling out there to check on my vehicle I would have never heard from them. It was a disaster.... thanks to Micheal Brown for stepping in and helping me out. Sidney was good and funny
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Robert was great to work with, had oil spilt on engine from oil change That made a mess
Robert was great to work with, had oil spilt on engine from oil change That made a mess
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
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