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Elk Grove Dodge Chrysler Jeep Ram

(1,537 reviews)
Sales hours: 8:45am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:45am–9:00pm 7:30am–6:00pm
Tuesday 8:45am–9:00pm 7:30am–6:00pm
Wednesday 8:45am–9:00pm 7:30am–6:00pm
Thursday 8:45am–9:00pm 7:30am–6:00pm
Friday 8:45am–9:00pm 7:30am–6:00pm
Saturday 8:45am–9:00pm 7:30am–4:30pm
Sunday 9:45am–9:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2015 consumer dealer award
New (916) 525-7641 (916) 525-7641
Used (916) 647-8539 (916) 647-8539
Service (916) 647-8319 (916) 647-8319

Reviews

(1,537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elk Grove Dodge Chrysler Jeep Ram from DealerRater.

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Extremely professional and respectful service.

Extremely professional and respectful service. We didn’t experience any of the usual pushiness and cheap sales tactics we’d grown to expect from dealerships. We scheduled a test drive, and the car was fully detailed and inspected by the time we arrived. A shoutout to Browning for being a real joy to work with. He’s that rare breed of salesperson who is happy and able to provide good information for every question thrown at him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service tech was pleasant enough however I left my

The service tech was pleasant enough however I left my vehicle there all day and only my oil was changed. They were supposed to rotate and balance my tires. I won’t go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ms. Shayna in the Service Dept was fantastic..kept me

Ms. Shayna in the Service Dept was fantastic..kept me informed regarding my service appointment on my '23 Hellcat and turn around was timely..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were really helpful and also they kept me posted on

They were really helpful and also they kept me posted on the work being done.they also told me it would take a week and it did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brandon always informs me about the progress of service

Brandon always informs me about the progress of service on my van. He advised recommended , educated me about the importance of keeping my vehicle well maintained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It's now KNIGHT Auto Group.

It's now KNIGHT Auto Group. I'm still happy with dealership performed maintenance. Mick, Jim, and Brandon, will keep me coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I can always count on issues being addressed the day I

I can always count on issues being addressed the day I bring in my jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brandon is an awesome service advisor- we absolutely love

Brandon is an awesome service advisor- we absolutely love working with him please tell him thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Service advisor, Lincoln, and shop foreman were very knowlegeable and attentive. Lincoln was very communicative and always kept me informed of progress and statuses. Thank you for providing excellent service for my vehicle. I would definitely recommend this service center and its staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service center needs help with communications to

Service center needs help with communications to customers to keep the customer updated. The customer should not have to be the on calling to find the status of there vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.