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Napleton Ford of Oak Lawn

(3,302 reviews)
Visit Napleton Ford of Oak Lawn
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

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New (888) 845-0371 (888) 845-0371
Used (877) 622-4166 (877) 622-4166
Service (844) 779-0001 (844) 779-0001

Inventory

See all 238 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2024.
Experience the difference at Napleton Ford of Oak Lawn. When it comes to buying a car, it's crucial to find a dealership that aligns with your values and exceeds your expectations. That's where Love Where You Buy ™ comes in. As your local Ford Dealership, we pride ourselves on providing an unparalleled car buying experience for our customers. With hundreds of new and pre-owned vehicles available, and a reputation built on over 5,000 5-star reviews, it's no wonder why our customers love their experience with us and keep coming back.

Napleton Ford of Oak Lawn. Love What You Drive. Love Where You Buy™.
Welcome to Napleton Ford of Oak Lawn! We are a Ford dealership that strives to make every visit a great one.

Service center

Phone number (844) 779-0001

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Ford of Oak Lawn from DealerRater.

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Great job keeping me updated regarding my vehicle and

Great job keeping me updated regarding my vehicle and very customer service oriented. Was in and out quickly.

Great job keeping me updated regarding my vehicle and

Great job keeping me updated regarding my vehicle and very customer service oriented. Was in and out quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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It was good experience everyone was helpful with getting

It was good experience everyone was helpful with getting me in and out in a timely manner

It was good experience everyone was helpful with getting

It was good experience everyone was helpful with getting me in and out in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They helped me get a brand new car same day and gave me a

They helped me get a brand new car same day and gave me a great deal on my trade. Ronald made sure showed me the best deals in order to maximize my trade.

They helped me get a brand new car same day and gave me a

They helped me get a brand new car same day and gave me a great deal on my trade. Ronald made sure showed me the best deals in order to maximize my trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Fast, informative, and great service.

Fast, informative, and great service. I always leave with my issues fixed! Thanks Napleton Ford!

Fast, informative, and great service.

Fast, informative, and great service. I always leave with my issues fixed! Thanks Napleton Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Had unexpected events but managed to work through

Had unexpected events but managed to work through effectively. Unsure if it matters to have appointments when others got serviced prior to my scheduled appointment

Had unexpected events but managed to work through

Had unexpected events but managed to work through effectively. Unsure if it matters to have appointments when others got serviced prior to my scheduled appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Sales person very nice and helpful he’s trying to get

Sales person very nice and helpful he’s trying to get all the little things taken care of

Sales person very nice and helpful he’s trying to get

Sales person very nice and helpful he’s trying to get all the little things taken care of

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I worked with Tim, he was fantastic.

I worked with Tim, he was fantastic. Quick service, completed properly, I’m happy and I am going to return because I trust this place and these people.

I worked with Tim, he was fantastic.

I worked with Tim, he was fantastic. Quick service, completed properly, I’m happy and I am going to return because I trust this place and these people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I recommend this dealer as they are reliable and

I recommend this dealer as they are reliable and communicative with any questions or issues you have. I will always return to this dealer for future service work. Tim and Dave are great and supportive

I recommend this dealer as they are reliable and

I recommend this dealer as they are reliable and communicative with any questions or issues you have. I will always return to this dealer for future service work. Tim and Dave are great and supportive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Best service department I’ve ever been to!

Best service department I’ve ever been to! Dave was so kind and efficient and never made me feel dumb for not understanding something. He always kept me informed and responded promptly.

Best service department I’ve ever been to!

Best service department I’ve ever been to! Dave was so kind and efficient and never made me feel dumb for not understanding something. He always kept me informed and responded promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service!

Excellent customer service! Amazing staff. Fast and wonderful to work with. We had Jay and she was so much fun and made the process enjoyable and efficient!

Excellent customer service!

Excellent customer service! Amazing staff. Fast and wonderful to work with. We had Jay and she was so much fun and made the process enjoyable and efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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