Reviews
Write a reviewHorrible people. Junk dealers. No customer service whatsoever. Crooks. Avoid at all costs. No way.
Horrible people. Junk dealers. No customer service whatsoever. Crooks. Avoid at all costs. No way.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I left a message with three questions and my email address. I got four maybe five emails asking for my telephone number. I never had my questions addressed. We moved on and are looking elsewhere.
I left a message with three questions and my email address. I got four maybe five emails asking for my telephone number. I never had my questions addressed. We moved on and are looking elsewhere.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
My experience here was great. Robert was awesome. He responded back quickly, had everything ready when I arrived and even had a big red bow on my jeep! I was treated like a VIP. I knew what I wanted and had contacted multiple dealerships who either never called me back or put me off. This is how buying a car should be!
My experience here was great. Robert was awesome. He responded back quickly, had everything ready when I arrived and even had a big red bow on my jeep! I was treated like a VIP. I knew what I wanted and had contacted multiple dealerships who either never called me back or put me off. This is how buying a car should be!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was in the market to upgrade my 2014 Jeep Grand Cherokee LTD. I always do my homework on exactly what my trade is worth, what options I want, and how much I can pay. Online responses from the first two dealers sucked. The first was had a stupid nickname, pretty much ignored what I was looking for just to get me to the dealership, and won’t stop sending irritating follow-ups. The second guy didn’t even know LTD means Limited package and was asking me if I needed a leather interior. Isn’t always that third try? I found exactly what I was looking for at Principle Alfa Romeo FIAT. Robert Lopez was my guy there and he was wonderful. He’s intuitive – anticipating a full tank of gas or moving my existing weather mats. He’s calming compared to the sales guys on TV & in person yelling 29,995 and it could ALL be yours. He listened and responded to what I wanted without sneaky car buying games. I had a great car buying experience with Robert Lopez and highly recommend him to others.
I was in the market to upgrade my 2014 Jeep Grand Cherokee LTD. I always do my homework on exactly what my trade is worth, what options I want, and how much I can pay. Online responses from the first two dealers sucked. The first was had a stupid nickname, pretty much ignored what I was looking for just to get me to the dealership, and won’t stop sending irritating follow-ups. The second guy didn’t even know LTD means Limited package and was asking me if I needed a leather interior. Isn’t always that third try? I found exactly what I was looking for at Principle Alfa Romeo FIAT. Robert Lopez was my guy there and he was wonderful. He’s intuitive – anticipating a full tank of gas or moving my existing weather mats. He’s calming compared to the sales guys on TV & in person yelling 29,995 and it could ALL be yours. He listened and responded to what I wanted without sneaky car buying games. I had a great car buying experience with Robert Lopez and highly recommend him to others.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car