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Dave Kirk Chevy GMC

(569 reviews)
Visit Dave Kirk Chevy GMC
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (855) 363-3327 (855) 363-3327
Used (855) 363-3378 (855) 363-3378
Service (855) 363-3477 (855) 363-3477

Inventory

See all 221 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2024.
We get it – there are tons of places you can go to buy a car around Crossville. But if you’re after a Chevrolet, GMC dealership that’s known for top-notch cars and friendly, reliable service, Dave Kirk Chevrolet GMC is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Crossville, Jamestown, Pikeville, Sparta, or Spring City, we’re here to make you feel right at home.
Welcome to Dave Kirk Chevrolet GMC, serving Crossville

Service center

Phone number (855) 363-3477

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Kirk Chevy GMC from DealerRater.

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It was good Fritz was friendly and made the experience simple. He explained the issue and the process clearly

It was good Fritz was friendly and made the experience simple. He explained the issue and the process clearly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing you found our explanations clear and the process simple means a lot to our service team. We’re glad our team could provide a friendly, straightforward service experience for your Buick Enclave. Todd Reid [email protected]

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It was fast and professional. Waiting was stock and clean. Nothing more to say Done

It was fast and professional. Waiting was stock and clean. Nothing more to say Done

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five-star rating! We’re happy the service on your Chevrolet Trax was efficient and smooth, and that our waiting area was clean. Todd Reid [email protected]

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Gabe, my service writer, is exceptionally knowledgeable and user-friendly. He makes the maintenance experience pleasurable.

Gabe, my service writer, is exceptionally knowledgeable and user-friendly. He makes the maintenance experience pleasurable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing the maintenance experience on your Chevrolet Corvette was enjoyable is rewarding. Your kind words about our service writer’s expertise and approachability mean a lot to us. Todd Reid [email protected]

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I always have a positive experience at Dave Kirk. The workers are always polite , respectful, and efficient.

I always have a positive experience at Dave Kirk. The workers are always polite , respectful, and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that you always have a positive experience with our service on your Chevrolet Silverado 1500 is truly motivating. Your recognition of our team’s politeness, respect, and efficiency means a lot to our service department. Todd Reid [email protected]

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Mickah was great to work with highly recommend him the process was easy quick and simple need more salesmen like him

Mickah was great to work with highly recommend him the process was easy quick and simple need more salesmen like him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Knowing the purchase process for your new Silverado 1500 felt easy and efficient means a lot to our team. Hearing you found our sales associate outstanding and would recommend him to others is truly encouraging. Todd Reid [email protected]

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The warranty we got threw you sucked.,it isn't what we agreed to. I should of read it and not take the financial person word.

The warranty we got threw you sucked.,it isn't what we agreed to. I should of read it and not take the financial person word.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Fritz genuine cares about his customers, I'm very pleased with the personnel and repairs.

Fritz genuine cares about his customers, I'm very pleased with the personnel and repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Genuine care is at the heart of how our team approaches every repair. Knowing you’re pleased with our personnel and the repairs on your Chevrolet Silverado 1500 is truly gratifying. Todd Reid [email protected]

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Scott overworked, very short with me, didn't provide the service he used to. The service is something that needs to be much better for the customer and the vehicles for the customer to come back.

Scott overworked, very short with me, didn't provide the service he used to. The service is something that needs to be much better for the customer and the vehicles for the customer to come back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We apologize that your experience did not meet the level of service you expected, and we appreciate you bringing this to our attention. We'll review your concerns and work to improve both customer service and communication moving forward. Todd Reid [email protected]

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Had nail in tire. Scott got me in the next day. Tire was patched. Waiting area was clean and comfortable.

Had nail in tire. Scott got me in the next day. Tire was patched. Waiting area was clean and comfortable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing we could get you in the next day for that tire patch and that our waiting area was comfortable for you means a lot to our service team. We’re pleased we could patch your Buick Encore’s tire so quickly. Todd Reid [email protected]

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They came highly recommended and exceeded every expectation I appreciate the clear communication, the responsiveness, and the friendliness of the entire staff

They came highly recommended and exceeded every expectation I appreciate the clear communication, the responsiveness, and the friendliness of the entire staff

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing we exceeded every expectation means a lot to our service team. Your recognition of our clear communication, responsiveness and friendliness during the service on your Toyota RAV4 is greatly appreciated. Todd Reid [email protected]

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