Southpoint Honda

(608 reviews)
951 Southpoint Autopark Boulevard, Durham, NC 27713
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (984) 300-6292 (984) 300-6292
Used (984) 300-1176 (984) 300-1176
Service (984) 300-1177 (984) 300-1177

Reviews

(608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southpoint Honda from DealerRater.

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Disappointed about receiving recommendations for work I

July 21, 2023
By TOM.VHUBSCHER on DealerRater

Verified Customer

Disappointed about receiving recommendations for work I just had done. Lowers my confidence in this shop.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful waiting facilities: clean, great coffee and

July 21, 2023
By Brenmanjay on DealerRater

Verified Customer

Wonderful waiting facilities: clean, great coffee and chairs. The agent kept me up to date on repairs and explained everything thoroughly

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service — thank you to Adjub for his help!

July 21, 2023
By jim@informintl.com on DealerRater

Verified Customer

Excellent service — thank you to Adjub for his help! We also appreciate the comfort of the waiting room.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

SouthPoint Honda dealership does not rest until there’s a

July 21, 2023
By mrs.nmack38 on DealerRater

Verified Customer

SouthPoint Honda dealership does not rest until there’s a resolution for my car issue.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Was able to get an inspection the next day and it went

July 21, 2023
By Mike on DealerRater

Verified Customer

Was able to get an inspection the next day and it went smoothly and I was able to wait while it was done.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car inspection performed properly and in tamely manner.

July 21, 2023
By YALBAR30 on DealerRater

Verified Customer

Car inspection performed properly and in tamely manner. Service people done a good job. Thanks

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Terrible customer service and long wait times.

July 21, 2023
By lexijohn on DealerRater

Verified Customer

Terrible customer service and long wait times. Would it match discount from competitor Honda dealership

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good service, have no complaints, waiting room is a

July 21, 2023
By kkfritz1 on DealerRater

Verified Customer

Very good service, have no complaints, waiting room is a very nice place to wait.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Really truly helped Brett.

July 21, 2023
By J4CHRIST2010 on DealerRater

Verified Customer

Really truly helped Brett. Joe David. Labor prices lower would be great though. I'm thankful I have not had any regrets so far.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have purchased two Hondas and serviced both with

July 20, 2023
By TP6861 on DealerRater

Verified Customer

I have purchased two Hondas and serviced both with Charlie. Charlie is my 'go to' for my Hondas

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.