Reviews
This place has terrible service from most of its employees!!! They say they look at the problems you suggest to be fixed and don’t look at all. Dan Brown and Tiffany and very rude service workers! If you have a ford or Lincoln I wouldn’t suggest you go there!!!
This place has terrible service from most of its employees!!! They say they look at the problems you suggest to be fixed and don’t look at all. Dan Brown and Tiffany and very rude service workers! If you have a ford or Lincoln I wouldn’t suggest you go there!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Well Frank was absolutely amazing, not pushy like other sales reps. He listened to everything I had to say. What I wanted for my car and most of all, a really good deal.
Well Frank was absolutely amazing, not pushy like other sales reps. He listened to everything I had to say. What I wanted for my car and most of all, a really good deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
If I could leave 0 stars I would. I have NEVER had an issue all the time I have been bringing my vehicle here until now. I understand we had big storms come through and my car was stuck in the bay and couldn't be let out. I get that, but when I text back and forth regarding them having power back or not I do not need to be met with attitude. Then when I said I wanted her boss's name she so kindly informed me he was there and knew everything she was saying. So I said ok so everyone is rude and disrespectful there. He basically was ok with Her response to my yes it is a big inconvenience was, and I quote. "It's not attitude. We are all going through this. None of us have power and yet I am forced to get harassed by customers about their vehicles and not have the luxury of trying to figure out home life. I just asked if you wanted me to find your keys and vehicle." Ok and how is that my problem your boss made you come in. If it was something you didn't sign up for then don't take the job. I literally text her one time and I got that response from her. I never harassed anyone by the way. Not sure how you harass someone by asking a question one time. Nonetheless I will take my business elsewhere. I definitely do NOT recommend Art Hill Service at all.
If I could leave 0 stars I would. I have NEVER had an issue all the time I have been bringing my vehicle here until now. I understand we had big storms come through and my car was stuck in the bay and couldn't be let out. I get that, but when I text back and forth regarding them having power back or not I do not need to be met with attitude. Then when I said I wanted her boss's name she so kindly informed me he was there and knew everything she was saying. So I said ok so everyone is rude and disrespectful there. He basically was ok with Her response to my yes it is a big inconvenience was, and I quote. "It's not attitude. We are all going through this. None of us have power and yet I am forced to get harassed by customers about their vehicles and not have the luxury of trying to figure out home life. I just asked if you wanted me to find your keys and vehicle." Ok and how is that my problem your boss made you come in. If it was something you didn't sign up for then don't take the job. I literally text her one time and I got that response from her. I never harassed anyone by the way. Not sure how you harass someone by asking a question one time. Nonetheless I will take my business elsewhere. I definitely do NOT recommend Art Hill Service at all.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a great experience at Art Hill Ford. Sale and service is always top notch.
Always a great experience at Art Hill Ford. Sale and service is always top notch.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Tiffany Depowski, she was very helpful helping me to pay for my 2020 Ford Escape bill. She is always very helpful, kind and a very respectful lady. She always is helpful and answers my questions about my car service.
Tiffany Depowski, she was very helpful helping me to pay for my 2020 Ford Escape bill. She is always very helpful, kind and a very respectful lady. She always is helpful and answers my questions about my car service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Finally a dealership that cares about the customers and their complete satisfaction. They will always be the dealership that I go to whenever I need work done on my vehicle or am looking at purchasing something new
Finally a dealership that cares about the customers and their complete satisfaction. They will always be the dealership that I go to whenever I need work done on my vehicle or am looking at purchasing something new
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department needs work in communication and customer service 5 people with all different information
The service department needs work in communication and customer service 5 people with all different information
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Same great people same great service!👍🇺🇸 Very friendly, went over and above. Got me in and out quickly.
Same great people same great service!👍🇺🇸 Very friendly, went over and above. Got me in and out quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Joseph was very friendly and helped me with my truck purchase made things easy for me. Truck arrived nice and clean with fresh oil!
Joseph was very friendly and helped me with my truck purchase made things easy for me. Truck arrived nice and clean with fresh oil!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I took my vehicle in for an oil change and wasn't able to receive any coupon discounts despite several oil changes and other more costly services in the past.
I took my vehicle in for an oil change and wasn't able to receive any coupon discounts despite several oil changes and other more costly services in the past.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair