Mercedes-Benz of Sacramento

Flew in to buy the vehicle and the word of the salesman that the car was in great shape. I have had to take the vehicle in 4 times to get it fixed. These issues should have been done at the dealership. Brett the sales rep was good. There was no vehicle prep done. If there had, they would have caught all the issues the vehicle . The vehicle was advertised as certified and I was notified when I got there that it was a typo. I would never recommend this dealership. Horrible experience. I lost out on warranty coverage due to their negligence.

We recently purchased our second car from Steve Tracy at Mercedes Benz of Sacramento. Once again it was a great experience and I would recommend using Steve and MB of S for your car purchase.

I found that when I arrived at my scheduled appointment I received Courteous treatment, waited in comfortable surroundings, and my car was finished in a timely manner.

From the minute I pull into the service area to the time I pick up my car, the experience is always top notch. Keep it up!

we were leaving on a trip to Palm Springs and were anxious to get on the road. We had an early appointment and our car was quickly serviced

The service tech was very friendly and listened well. I felt he understood the problem and gave me confidence that it would be resolved. I was provided a comfortable loaner car. The next day I got a call when the car was ready. I stopped by at a convenient time to drop off the loaner and pick up my car. The diagnosis was explained clearly and the resolution was effective.

Excellence customer service. I have considered purchasing another car (not MBZ), but the service levels are superior here. It is the primary reason I stay with MBZ.

This dealership went above and beyond to help us find just the right certified pre-owned vehicle and get it all cleaned up and delivered to us.

This dealership always provides excellent customer service. They always go above and beyond in their customer service whether it is purchasing a vehicle or having it serviced.

Consistently excellent sales and service over 25 years. Five vehicles purchased there and serviced there. I have had excellent service from all employees I have contacted.