Reviews
Knowledgeable and responsive with genuine real life conversations They had extensive knowledge of the vehicle we were in inquiring about, had friendly open conversations, and ultimately reached a fair resolution to the sales price
Knowledgeable and responsive with genuine real life conversations They had extensive knowledge of the vehicle we were in inquiring about, had friendly open conversations, and ultimately reached a fair resolution to the sales price
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great our expertise on the Kia Sportage and clear communication made your visit smooth. Thank you for recognizing our efforts in finding a price that felt right. Congratulations on your Sportage and enjoy every drive.
Solid dude did what he had to do to get me in my dream ride.
Solid dude did what he had to do to get me in my dream ride.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled that Michael could make your dream Toyota Tacoma a reality. Thank you for the five-star rating. Enjoy every mile behind the wheel!
Great service! I had no appt but stop because my car was not running well and needed to be Serviced. Austin was great. He got my car evaluated quickly and gave be a diagnosis and what needed to be repaired. It was Friday late afternoon. He got me into a loaner for the weekend. Monday morning called with the estimate and my car was repaired and ready for pick up early afternoon. Thank you for the great service!
Great service! I had no appt but stop because my car was not running well and needed to be Serviced. Austin was great. He got my car evaluated quickly and gave be a diagnosis and what needed to be repaired. It was Friday late afternoon. He got me into a loaner for the weekend. Monday morning called with the estimate and my car was repaired and ready for pick up early afternoon. Thank you for the great service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled Austin assessed your Buick Encore without an appointment and arranged a weekend loaner promptly. We appreciate how quickly your estimate and repairs were completed early Monday afternoon, getting you back on the road. Thank you for sharing your experience!
Bought 4 new tires and an oil change, the tires and aluminum wheels still had goop on them when I picked up my vehicle that evening after hours. Thought maybe the dealership would clean up there mess. I also had a $40 bonus coupon sent to me from GMC stating if I spent $400-$499 you save $40, but I only saw -$20.00 discount on the invoice after I got home and studied it. It was over $1,400 for all the work done.
Bought 4 new tires and an oil change, the tires and aluminum wheels still had goop on them when I picked up my vehicle that evening after hours. Thought maybe the dealership would clean up there mess. I also had a $40 bonus coupon sent to me from GMC stating if I spent $400-$499 you save $40, but I only saw -$20.00 discount on the invoice after I got home and studied it. It was over $1,400 for all the work done.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We apologize that your experience did not meet expectations. The tire mounting lubricant should have been cleaned from the wheels and tires before your vehicle was returned, and we're sorry that was overlooked. We also understand your concern regarding the GMC coupon. Based on your comments, it sounds like there may have been a discrepancy between the offer you expected and the discount that was applied. We would appreciate the opportunity to review your invoice and the coupon details with you to ensure everything was processed correctly. Please contact our service team at your convenience so we can look into this further and address any concerns. Thank you for bringing these issues to our attention, and we hope to have the opportunity to restore your confidence in our dealership.
Friendly, competent and thorough They were great to deal with and timely with their service.
Friendly, competent and thorough They were great to deal with and timely with their service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team’s friendly, competent, and thorough service for your Buick Envista. We’re pleased we completed your service promptly. We appreciate your trust and hope to assist you again.
Michael was informative, friendly and patient. This is our 2nd dealing with Spitzer/Niesan. It won't be our last.
Michael was informative, friendly and patient. This is our 2nd dealing with Spitzer/Niesan. It won't be our last.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know Michael was informative, friendly, and patient. Congratulations on your new GMC and on becoming a repeat customer. We look forward to assisting you again in the future.
I really like the looks of the GMC Canyon. The dealership was great. I was treated very well.
I really like the looks of the GMC Canyon. The dealership was great. I was treated very well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear the GMC Canyon’s design stood out to you and that our team made you feel welcome. Thank you for sharing your five-star feedback.
Spitzer did a great job fixing my 2020 Equinox A/C. Quick, easy and a great price. 10/10 experience.
Spitzer did a great job fixing my 2020 Equinox A/C. Quick, easy and a great price. 10/10 experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five-star review! We’re glad your 2020 Chevrolet Equinox A/C repair was efficient and competitively priced. Please let us know if there’s anything else we can help with.
Add on and up selling was not appreciated. $69.95 oil change and $9.95 tire rotation ended up being $98.00 with no cabin filter or other filter.
Add on and up selling was not appreciated. $69.95 oil change and $9.95 tire rotation ended up being $98.00 with no cabin filter or other filter.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize for the frustration regarding the pricing and recommendations during your visit. Our goal is to provide transparent service recommendations based on your vehicle’s needs, never to make anyone feel pressured into additional services. We appreciate you pointing this out and will use your comments as a coaching opportunity with our team to ensure pricing and optional services are communicated more clearly upfront. Thank you for giving us the opportunity to service your vehicle.
Jon was very helpful in downloading the gmc app while I waited to have the truck fixed
Jon was very helpful in downloading the gmc app while I waited to have the truck fixed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad our team could help you download the GMC app while your Sierra 1500 was in for service. We look forward to assisting you again.