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Spitzer Buick GMC

(221 reviews)
Sales hours: 9:00pm to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00pm–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 408-6888 (419) 408-6888
Used (419) 434-1163 (419) 434-1163
Service (419) 434-1053 (419) 434-1053

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spitzer Buick GMC from DealerRater.

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Fast easy and not pushed , a very fair deal was made and

Fast easy and not pushed , a very fair deal was made and the salesman was very accountable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Vince, Thank you for sharing your experience. We’re glad to hear the process was fast, easy, and pressure-free. It’s great to know you felt the deal was fair and that your salesperson was accountable throughout.

Awesome individual, very knowledgeable and a pleasure to

Awesome individual, very knowledgeable and a pleasure to speak with. I will return in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Ar, Thank you for your kind words. We’re pleased to know you had such a positive experience and found our team member both knowledgeable and a pleasure to speak with. We look forward to welcoming you back in the future.

Austin was VERY knowledgeable and professional.

Austin was VERY knowledgeable and professional. He knows his job and does it well. I had a couple of questions about my car/servicing, and he explained things so that I understood. Keep up the fine work, Austin! 👍👏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

pmurphy, We’re so glad to hear that Austin took great care of you! His professionalism and ability to explain things clearly are qualities we truly value on our team. We’ll be sure to pass along your kind words, thank you for recognizing his excellent work.

Thanks for the service on my truck.

Thanks for the service on my truck. I appreciate everything! Good Job! Well done. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

wb, Thank you for your thoughtful review! We’re thrilled to hear you were satisfied with the service on your truck and appreciate your recognition of the team’s efforts.

He did a great job!

He did a great job!! He's a newer face there hadn't seen him before

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

You have our gratitude for the review! Please let us know if we can be of service to you again, it would be our pleasure to assist you.

This is our first purchase from this dealership and we

This is our first purchase from this dealership and we have been very pleased with the service that we have received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are thankful for your review! Our team hopes you were satisfied with your visit and you decide to come see us again anytime you are in need of the automotive services we provide.

Very satisfied.

Very satisfied. Happy with my vehicle and the service I’ve received. Will recommend Spitzer to others. Everyone has been very supportive and polite and helpful to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It brings us joy to hear you are very satisfied with our services Becky! We appreciate your review and your recommendations. We remind you that we are here to answer any questions you may have or if you happen to need our services again in the future, so do not hesitate to reach out to us!

Michael was excellent to work with as was everyone there

Michael was excellent to work with as was everyone there woul gladly do business with them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We congratulate you on your Subaru John! Let us know if we can assist you any further, please know it would be our pleasure to do business together again. Until then we wish you the best and safe travels!

Austin Rogers was very kind and helpful.

Austin Rogers was very kind and helpful. I was in for a regular service but he brought concerns noticed during inspection, explained them in detail, and discussed repair schedule suggestions. He was professional and answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your safety and satisfaction is important to us which is why Austin and our staff like to inform our customers of upcoming maintenance needs that we recommend doing so that your vehicle can be in top condition. If we can assist you with any of the suggestions feel free to contact us so we can take care of them for you. You have our gratitude for the exceptional review!

Michael Holtgreven with Spitzer of Findlay was wonderful

Michael Holtgreven with Spitzer of Findlay was wonderful to work with. He is very knowledgeable and has a very outstanding personality. Would definitely buy from him again as well as refer him To my family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! Michael will be honored by your willingness to refer him to others. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.