Reviews
A good experience.
We were looking to purchase a Jeep Grand Cherokee, came by scoped them out, met Jason Armstrong, who gave us great information on the cars. Came back a few weeks later looking to buy from Jason. He was very helpful in the process, and worked to get us a payment we were comfortable with. I'm really enjoying my new Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
NewJeep2016: Thank you for your recent review, we really appreciate your willingness to share your experience with everyone to read! We are pleased to hear that you had "A good experience". Congratulations on your new jeep! -Chris Hughes -General Manager -Champion Chrysler Jeep Dodge Ram
Bought 2016 Dodge instead of 2015 Toyota...
I had four Chrysler and Toyota minivans in the past thirty years. I just sold my Sienna and looked for a new one, but the Toyota was very expensive and the sales associates thought their product is made of gold...I didn't owned Chrysler products since Daimler spoiled one of the best minivans since they were much better than any of junk-Mercedes, but after dealing with Toyota sales associates I took a test drive in 2016 Dodge Grand Caravan and after the excellent customer service the new Dodge minivan is parked in my garage with approximately 10K in savings compared with Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2016Dodge: Wow! We are more than honored to hear that you chose Champion Chrysler Jeep Dodge Ram. We can feel your excitement through your words. Thank you for taking the time share your feedback for everyone to see. Congratulations on your new 2016 Dodge Caravan. Welcome to the Dodge family! -Chris Hughes -General Sales Manager -Champion Chrysler Jeep Dodge ram
Long Distance Car Buying
I needed to help my daughter locate a newer vehicle from 400 miles away. She is working in Indianapolis and I live in Missouri. I found a car that I was interested in on Cars.com that was located at Champion Chrysler Jeep Dodge. After submitting an email request for more information, Mohamed Awad called me the next day. He answered all of my questions about the car, and even went out to the car while I was on the phone with him to get more details for me. I felt is was very honest in his description and appraisal of the car's condition, as I had to trust him to be my eyes. He treated my daughter very well when she came to test drive the car, and the transaction went smoothly. I thought it was a very fair price for the car she got.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
RbinKC: Thank you for choosing Champion Chrysler Jeep Dodge Ram. We are pleased to hear that Mohamed went over and beyond for you and your daughter! Customer satisfaction is what is most important to us, we are glad to hear that your daughter had an overall smooth experience. Again, thank you for sharing your feedback for everyone to read and congratulations to your daughter with her purchase! -Chris Hughes -General Sales Manager -Champion Chrysler Jeep Dodge Ram
Salesman went far and beyond, dealship did nothing.....
This is a long story so i will keep it short. I was in a position where I had to get a new car because my old one had been wrecked. I came to Champion and Josh helped me though out the process. What makes this whole thing crazy is that when my credit report was pulled an error appeared that stated I was 4 month behind and that VW had repo'd my car. This was not true, with Josh's help i was able to get proof of my credit situation with VW and i also got the car paid off. Josh firmly believed that with proof of those two things my wife and I would qualify for the car. So Josh got everything lined up and as we are about to buy the car Josh's boss approached my wife and I stating that we would need more money down payment..... keep in mind we had just been told we got the car and Josh had just gone to fix a minor thing with the vehicle. Literally as we are about to buy this car the dealership wanted more money. I stated then just knock that off the price, the GM went to the back and returned now stating that it was now a "bank fee" that would be needed or we could not get the car. So there we are having worked with Josh for 2 weeks getting all these credit errors fixed, getting the car paid off, literally about to buy a car and the dealership is trying to suck 1500 more from us...... we walked. With a tip off we went to Ray Skillman and were able to get the car we wanted financed at a reasonable price. I cant say much for Champion but if you go there see Josh. He will go far and beyond to help you, no matter what situation you are in. PS i gave this a 5 star rating and a YES recommendation...... Those are for Josh, not Champion
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"Catergarrison: We first would like to thank you for your positive feedback about Josh. He does a great job and we are pleased to hear that you can agree! With that being said we apologize for your frustrations and will take your feedback into consideration. Unfortunately we were not able to get you approved from our prime lender. We hate to lose you as a customer, but we hope that you will keep Champion Chrysler Jeep Dodge Ram in future for your next car. Again, thank you for sharing your feedback. Please feel free to reach out to me directly if you have any questions. -Chris Hughes -General Sales Manager -Champion Chrysler Jeep Dodge Ram - 317-872-7900 -chughes@championcjd.com"
Jeep Renegade
I love the Jeep Renegade I recently purchased at Champion Chrysler Jeep Dodge. It rides nice and feels great to drive. I would recommend this dealership and the staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cainterp:"I love the Jeep Renegade" is something we strive to hear from each of our customers. We are thrilled to hear that you love your new car! Congratulations on your purchase! We look forward maintaining your vehicle in the years to come! -Chris Hughes -General Sales Manager -Champion Chrysler Jeep Dodge Ram
Pure awesomeness
We had an amazing experience at Champion, especially dealing with Jason. He was honest, efficient, kind and sensitive to our time. This is the best experience we have ever had in buying a vehicle. He had set a new standard in our expectations. Thank you Jason!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mamazza: Wow! We can feel your excitement through your words. Thank you for your 5 star review and your kind words about Jason. We are honored to hear that you felt Jason was "honest, efficient, kind and sensitive". Again, thank you for your recent review and your willingness to share your feedback for others to read! Congratulations on your new purchase, we look forward assisting you in the years to come. -Chris Hughes -General Sales Manager -Champion Chrysler Jeep Dodge Ram
Awesome car buying experience from start to finish!
Truly the best car buying experience I've ever had. I worked with Thomas Porter on the purchase of my vehicle and found him to be extremely professional, knowledgeable, and courteous. While I needed a new vehicle, I was adamant about keeping my payments and interest rate within a certain range. Thomas and Gene Allen went above and beyond and delivered more than I expected. They worked diligently to make sure I got the best deal possible and kept my payments right on target. Thomas and Gene insured the whole car buying experience went smoothly and quickly. When I arrived at the dealership, the vehicle I was interested in was pulled out and ready for my inspection and the paperwork was in process. Thomas stayed late that evening to accommodate my schedule and worked with me to ensure I got exactly what I wanted. I appreciate everything Thomas and Gene did to make my car buying experience a great one and I recommend them to anyone in the market for a new vehicle. I definitely will be back to Champion for my next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gcsll: Thank you for your recent review and your kind words about our staff! Thomas and Gene are both a strong asset to our team and we are glad that you can agree! Customer satisfaction is most important to us and we are pleased to hear that you had an "Awesome car buying experience from start to finish". Again, thank you for your kind words about our staff and your willingness to share your experience for others to read. Congratulations on your purchase! We wish you many safe miles in the years to come! -Chris Hughes -General Sales Manager -Champion Chrysler Jeep Dodge Ram
Repeat customers are important
I have purchased 4 vehicles from Champion Chrysler over the years.When I had a concern Chris Hughes contacted me and talked to Ownership for a resolution.They made every effort possible to rectify the situation and by doing so attempted to keep loyal customers coming back.I appreciate their efforts and it has made me realize their are businesses who still value the consumer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome experience all the way around from sales to finance
Jason Armstrong sold me my truck on the first of last month and did an awesome job from answering all my question and getting everything done with the truck in a timely manner along with Gene the sales manager and Dennis the finance manager who made the whole buying experience a pleasant one. I would highly recommend Jason and the team at champion to anybody looking for a new vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandonh23:Thank you for your recent 5 star review! We appreciate your kind words about our staff and your recommendation for others to see! Congratulations on your new truck! -Chris Hughes -General Sales Manager -Champion Chrysler Jeep Dodge Ram
Pleased with purchase
Very friendly staff and sales representative. No waiting around for someone to help everything is very fairly priced with a great selection of vehicles to choose from
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kyle91:We are pleased to hear that you are "pleased with your purchase". Thank you for your kind words about Terrence! He is a strong asset to our team and we are glad that you can agree! We look forward assisting you in the future with any of your maintence needs. -Chris Hughes -General Sales Manager -Champion Chrysler Jeep Dodge Ram
