Audi Buffalo

Great service, highly professional employees and atmosphere. They have various options to amenities in the waiting area, dealership was very clean.

Everyone was amazing, helpful, knowledgeable and went the extra distance for all matters. Exceptional service everywhere and people had a smile on their face always......no one better than West Herr!!

Very efficient, honest and professional staff. Shout out to Cory, my salesman (and Nick, the trainee) for their excellent service.

Service was excellent, Allison did a great job getting us checked in and checked out timely. Loved that my car was washed as part of the service. Thank you Audi service team!

Great experience working with Steve and the rest of the team at Audi Buffalo. They worked to get us the vehicle we were looking for and kept us informed throughout the process.

Always professional and welcoming.well done all. Keep up the great work. Thank you guys.

Matthew is quiet and reserved, and at first, I wasn’t sure what to expect. However, as we worked together, he quickly demonstrated his professionalism, patience, and strong negotiation skills. He made a genuine effort to earn my business while also representing the dealership’s interests fairly, which I truly respected. I appreciated his honesty, dedication, and calm approach throughout the entire process. In the end, I drove home in my new Audi feeling confident that I had made the right choice. It was a great experience, and I highly recommend Matthew to anyone looking for an Audi. Thank you, Matthew!

Allison is lovely to work with, and I appreciate the techs who worked on my vehicle. The waiting area is very pleasant, as well!

Everyone was very attentive I was able to ask questions and explain what I was interested in When I test drove the vehicles again was able to ask questions and got supportive feedback When I finally made a decision the process of purchasing the vehicle was very simple and comfortable The process of picking up the vehicle was also very easy

I have been very disappointed in this dealership. It has become very difficult to schedule a simple inspection. Has definitely deteriorated over past several years. I currently own two Audis and have been a customer 25+ years and am not sure I would buy another. Having said that, my recent visit seemed improved over the previous several. Time will tell if they’ve made changes necessary to be a dealership worthy of selling a premium brand.