Reviews
Great service.
Great service. Very knowledgeable staff who explained very clearly what was done and what will need to be done at the next service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Annapolis Nissan. We appreciate your business and hope to see you again soon!
I really like the customer service and how everything is
I really like the customer service and how everything is organized. I would recommend since they make me feel like they understood my needs and what I was looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Annapolis Nissan!
Got me in with no appointment on the weekend, and patched
Got me in with no appointment on the weekend, and patched my tire quickly. Thank you Jennifer and my service tech Dwayne for my great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Annapolis Nissan!
My experience was amazing this will be my dealership
My experience was amazing this will be my dealership every single time I need some repair work done…and Jen was extremely helpful and the customer service was off the charts. 2 thumbs up!👍 👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Annapolis Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.
Service has always been top notch, service department
Service has always been top notch, service department very professional. Lounge area clean, well stock with refreshments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Annapolis Nissan!
Thank you so much for your 5-star review! We’re thrilled to hear that our service department consistently delivers top-notch care and that you enjoy the comfort of our lounge area. We truly appreciate your feedback and your continued trust in Annapolis Nissan!
I have post sales service concerns.
I have post sales service concerns. That relate to the like, of follow through With a specific issue.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
You guys immediately saw me without an appointment to
You guys immediately saw me without an appointment to check my “check engine” light and fix the issue so we could get back on the road ASAP and we could get home to MA
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Annapolis Nissan!
Very professional and super quick on fixing my Vehicle
Very professional and super quick on fixing my Vehicle , Annapolis Nissan was very informative about the issue with my vehicle. The technician was very detailed and very knowledgeable. Avis the service advisor was excellent. She kept my updated from when my vehicle was there until I picked my vehicle up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Annapolis Nissan. We appreciate your business and hope to see you again soon!
My truck was ready when promised.
My truck was ready when promised. The service department did a great job keeping people waiting for their cars informed about their vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your 5-star review! We're glad to hear your truck was ready on time and that our service team kept you well informed throughout the process. We truly appreciate your feedback and look forward to seeing you again!
Had a great experience with Ken, got my vehicle serviced
Had a great experience with Ken, got my vehicle serviced in a timely manner. Demarie did a great job by getting my truck cleaned up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dparks, thank you for taking the time to leave a review for us at Annapolis Nissan. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!