Valley Ford of Columbus

Purchasing my new Mustang through Valley Ford was an exceptional experience from start to finish, thanks in large part to my salesman, Patrick. He was knowledgeable, patient, and genuinely committed to making the process smooth and enjoyable. Patrick took the time to understand exactly what I was looking for, kept me informed every step of the way, and made sure I felt confident in my decision. The entire team at Valley Ford was friendly and professional, creating a no-pressure atmosphere that made the buying experience not only stress-free but truly enjoyable. I couldn’t be happier with my new Mustang and the outstanding service I received.

I went to the dealership and they preformed the service I asked for in the time they said it would take.

Valley Ford was incredibly helpful and patient with me through the process of me getting my first car!! They helped me get a great deal and made me feel very safe and welcomed!

Randy and Jake were both amazing guys! They made buying a car easy and fun. They made me a lasting impression on us! They went above and beyond to make sure I was happy! I couldn't bring my new car home that day due to a recall. So they made arrangements to fix the recall and drove it 3.5 hours to my house! That's great customer service! These guys had outstanding customer service! What a great team they made! Thanks guys I appreciate you both so much!

They were very helpful also loved the showroom would recommend to another person thank you

MJ was amazing. Painless process that was easily navigated by him. He was patient and stayed an hour after his shift.

I drive to Columbus from Cleveland on a Sunday night and my air conditioning went out after 45 mins into the trip. I scheduled an appointment for the next morning at 8:30 AM before my conference started at 10:00. Derron greeted me and was so calm and helpful while I dropped my car off. A nice employee named Jerry drove and my colleague back to our hotel as we left the car for service. I couldn’t have been more satisfied with Derron’s communication through out the entire process. They fixed the compressor and put in a new battery by the next evening. I’m very thankful to the whole crew that worked on my car. I left for a family vacation a few days later during the heat wave. I appreciate the professionalism they showed.

We had a great experience. Everyone was nice and very helpful. We were happy with our purchase

Dominic D. Was awesome to work with. I was purchasing a preowned truck from out of state, and he made the process seamless, as if I were there for the entire purchase. He effectively went through all the details and ensured all my questions were answered. The rest of the staff was very courteous and hospitable as well. Very pleasant experience at this dealership. One of the best ones yet!!

Susan Adkins listened to my complaints/needs and took care of everything. She would update the services I was having done often. She was very considerate and friendly. My car ran smoothly after service. Thank you