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(14 reviews)

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Drove from Kansas and was a soild experience. Easy to work with and would recommend them for your next car.

Drove from Kansas and was a soild experience. Easy to work with and would recommend them for your next car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a 2012 Kia Rio from here about 2 years ago. I waited to write a review so that my review would be completely honest of my thoughts of purchasing this vehicle. This was by far the best purchase I have ever made. The liability of this vehicle is by far 10 out of 10. It did have some minor issues that needed to be addressed. The mirror needed to be replaced. The tires were not in the best condition. The inside of the car was dirty when I bought it. Besides that though, I can get to everywhere I need to go and have had no major issues with the car since I bought it. The car had never been in an accident and only had 56k miles on it at the time i purchased it! This car was definitely a steal. The customer service was overall good. Everyone was very helpful and they made buying the car a very quick and easy process.

I bought a 2012 Kia Rio from here about 2 years ago. I waited to write a review so that my review would be completely honest of my thoughts of purchasing this vehicle. This was by far the best purchase I have ever made. The liability of this vehicle is by far 10 out of 10. It did have some minor issues that needed to be addressed. The mirror needed to be replaced. The tires were not in the best condition. The inside of the car was dirty when I bought it. Besides that though, I can get to everywhere I need to go and have had no major issues with the car since I bought it. The car had never been in an accident and only had 56k miles on it at the time i purchased it! This car was definitely a steal. The customer service was overall good. Everyone was very helpful and they made buying the car a very quick and easy process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Call talked to a guy about a Ford 150 was told it would be there told him I get off at 4 drove 2 hr to get there and it was sold can't trust a man's word can't trust his business

Call talked to a guy about a Ford 150 was told it would be there told him I get off at 4 drove 2 hr to get there and it was sold can't trust a man's word can't trust his business

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I was very pleased with my car buying experience. I was able to make a very easy purchase and get my car the same day. They even delivered it!!! They did an amazing job I’m very happy with my car!!

I was very pleased with my car buying experience. I was able to make a very easy purchase and get my car the same day. They even delivered it!!! They did an amazing job I’m very happy with my car!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Didn't have the greatest experience unfortunately.... had to wait a while and I really didn't receive the warmest welcome either. Had we had a better experience 100% I would have bought that vehicle for my son right there on the spot, but I just felt like were an inconvenience to the lady for being there even tho they closed at 7 and I was there by 4:45pm on a Wednesday. So proceed up to the lot at your own risk and hopefully you'll get a better response and experience than I did!

Didn't have the greatest experience unfortunately.... had to wait a while and I really didn't receive the warmest welcome either. Had we had a better experience 100% I would have bought that vehicle for my son right there on the spot, but I just felt like were an inconvenience to the lady for being there even tho they closed at 7 and I was there by 4:45pm on a Wednesday. So proceed up to the lot at your own risk and hopefully you'll get a better response and experience than I did!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great selection of vehicles. Prices are reasonable. Staff and owner Ryan are polite and nice to work with. Will definitely purchase our next vehicle from Zoom!

Great selection of vehicles. Prices are reasonable. Staff and owner Ryan are polite and nice to work with. Will definitely purchase our next vehicle from Zoom!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They put the Thorn in Thorntown, they'll stick it to you. We bought a van here and after having it inspected by my mechanic it was discovered that it had a blown head gasket. It wasn't overheating because it was being masked by having lots of sealer put into the coolant system. The cost to fix it was going to be way more than what the van was worth. They may not have been the ones to cover up the blown head gasket but they were unwilling to work with us to fix the problem. We had to go to the state Attorney General's office to file a complaint. They did then give us a partial refund once we went to the Attorney General for help. But we are still left with an outstanding loan for a van only fit for the scrap yard.

They put the Thorn in Thorntown, they'll stick it to you. We bought a van here and after having it inspected by my mechanic it was discovered that it had a blown head gasket. It wasn't overheating because it was being masked by having lots of sealer put into the coolant system. The cost to fix it was going to be way more than what the van was worth. They may not have been the ones to cover up the blown head gasket but they were unwilling to work with us to fix the problem. We had to go to the state Attorney General's office to file a complaint. They did then give us a partial refund once we went to the Attorney General for help. But we are still left with an outstanding loan for a van only fit for the scrap yard.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Very sketchy. I am in NY and asked for pictures of the frame rails and a video of the engine running with the hood open. They refused. I was a sales manager with a large Ford dealership in Orlando, and we never denied a request for photos. What are they hiding?

Very sketchy. I am in NY and asked for pictures of the frame rails and a video of the engine running with the hood open. They refused. I was a sales manager with a large Ford dealership in Orlando, and we never denied a request for photos. What are they hiding?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They sell me the car without warranty And the car have a little problem of engine When I write them, they don’t answer

They sell me the car without warranty And the car have a little problem of engine When I write them, they don’t answer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My son purchased his first car there so that he could drive back and forth to college his freshman year. Less than two weeks after buying it the transmission went out. After having it looked at we found more problems, one of which the check engine light had been disconnected. We went back to the dealer and he wouldn't do anything to help my son, so he is still paying for a car he can't drive because it costs too much to fix it. Come to find out, we aren't the only ones who have had this problem there. And apparently the State Attorney Generals Office knows about this place...not in a good way. DO NOT BUY A CAR THERE!!!

My son purchased his first car there so that he could drive back and forth to college his freshman year. Less than two weeks after buying it the transmission went out. After having it looked at we found more problems, one of which the check engine light had been disconnected. We went back to the dealer and he wouldn't do anything to help my son, so he is still paying for a car he can't drive because it costs too much to fix it. Come to find out, we aren't the only ones who have had this problem there. And apparently the State Attorney Generals Office knows about this place...not in a good way. DO NOT BUY A CAR THERE!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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