Reviews
Great selection of vehicles.
Great selection of vehicles. Prices are reasonable. Staff and owner Ryan are polite and nice to work with. Will definitely purchase our next vehicle from Zoom!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They put the Thorn in Thorntown, they'll stick it to you.
They put the Thorn in Thorntown, they'll stick it to you. We bought a van here and after having it inspected by my mechanic it was discovered that it had a blown head gasket. It wasn't overheating because it was being masked by having lots of sealer put into the coolant system. The cost to fix it was going to be way more than what the van was worth. They may not have been the ones to cover up the blown head gasket but they were unwilling to work with us to fix the problem. We had to go to the state Attorney General's office to file a complaint. They did then give us a partial refund once we went to the Attorney General for help. But we are still left with an outstanding loan for a van only fit for the scrap yard.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very sketchy.
Very sketchy. I am in NY and asked for pictures of the frame rails and a video of the engine running with the hood open. They refused. I was a sales manager with a large Ford dealership in Orlando, and we never denied a request for photos. What are they hiding?
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They sell me the car without warranty And the car have a
They sell me the car without warranty And the car have a little problem of engine When I write them, they don’t answer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My son purchased his first car there so that he could
My son purchased his first car there so that he could drive back and forth to college his freshman year. Less than two weeks after buying it the transmission went out. After having it looked at we found more problems, one of which the check engine light had been disconnected. We went back to the dealer and he wouldn't do anything to help my son, so he is still paying for a car he can't drive because it costs too much to fix it. Come to find out, we aren't the only ones who have had this problem there. And apparently the State Attorney Generals Office knows about this place...not in a good way. DO NOT BUY A CAR THERE!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly , good quality used cars for your money.
Friendly , good quality used cars for your money. Would definitely recommend them for ur next used car purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Transparent about the vehicle and is good quality for a
Transparent about the vehicle and is good quality for a cash car. Will be buying another car from there soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good car, great pricing and great people!
Kim and Nick at Zoom Auto Outlet were super helpful in helping us find a new-to-us vehicle. They have several good cars to choose from, great prices and great to work with. Would definitely recommend them and plan to buy another car from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Would recommend if looking for nice used vehicle
When buying any used car you take your chances. We felt that everyone there did an excellent job with us. They fixed a couple minor items and had it detailed when we picked it up. Received the title in less than 2 weeks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
