Reviews
Excellent Service Advisor (IBIS ) always provides me understandable vehicle services information details about my Ford Escape in simplest terms that non experienced customers will be satisfied and cheapest estimate compared to others Tasca technicians are the best in vehicle repair/ maintenance services 👍
Excellent Service Advisor (IBIS ) always provides me understandable vehicle services information details about my Ford Escape in simplest terms that non experienced customers will be satisfied and cheapest estimate compared to others Tasca technicians are the best in vehicle repair/ maintenance services 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our service advisor and technicians. We appreciate your feedback on our clear communication and competitive estimates. Tasca Ford Yonkers values your trust in our vehicle repair and maintenance services.
Anthony was a pleasure to work with.I would recommend him to all my friends and family
Anthony was a pleasure to work with.I would recommend him to all my friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending our team at Tasca Ford Yonkers. We appreciate your feedback.
Anthony is the absolute greatest. Calm and collected. Very knowledgeable and very friendly. He will do whatever he can to make sure you’re happy. If you go here, see him. Full stop.
Anthony is the absolute greatest. Calm and collected. Very knowledgeable and very friendly. He will do whatever he can to make sure you’re happy. If you go here, see him. Full stop.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing our team's efforts. We appreciate your feedback about your experience at Tasca Ford Yonkers.
good trustworthy work in a timely manner.great customer service.use with confidence! I do!
good trustworthy work in a timely manner.great customer service.use with confidence! I do!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our trustworthy work and timely service. We appreciate your confidence in Tasca Ford Yonkers. Your feedback helps us maintain our standards.
Elena at Tasca Ford provided attentive, exceptional service, making us feel valued while expertly repairing our van.
Elena at Tasca Ford provided attentive, exceptional service, making us feel valued while expertly repairing our van.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about our team's service at Tasca Ford Yonkers. Thank you for sharing your experience with the van repair.
The experience with Tasca Ford was smooth and straightforward. From first online contact to experience in office. Dejan: the ask you for your service!
The experience with Tasca Ford was smooth and straightforward. From first online contact to experience in office. Dejan: the ask you for your service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Tasca Ford Yonkers. We appreciate your feedback and are glad the process was smooth for you.
Rene Rivera was a great sales man. He got us the best deal. He was supportive and answered all our questions I would recommend he any day !! Thank you Rene for everything!
Rene Rivera was a great sales man. He got us the best deal. He was supportive and answered all our questions I would recommend he any day !! Thank you Rene for everything!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending our team at Tasca Ford Yonkers. We appreciate your feedback and are here if you need anything in the future.
I’m honestly extremely frustrated with how everything has been handled with my Ford Explorer. I brought it in back in February for a brake issue, and it sat at your dealership for over a month. During that entire time, I was never offered a loaner, and I ended up paying over $1,200 out of pocket for a rental. Then I’m told the brakes and booster are fixed, but suddenly there’s another issue with the car shutting off when put into drive — something that was NOT happening before I brought it in. On top of that, I was charged for repairs I never approved, including replacing the start-stop button. There were also things that should have been done but weren’t — like a recall and the state inspection. After spending over $7,000, I expected my vehicle to be reliable, but instead I was left without dependable transportation and no support from your dealership. Now less than two weeks later, the car is back again and I’m being told it needs a full transmission replacement — another issue that never existed before. At this point, it seriously makes me question the quality of the work that’s been done. To make things worse, I’m again being told there’s no loaner and this is going to take weeks. I reached out for an update and was told my service rep is out sick — and it feels like because of that, no one is doing anything with my vehicle or even concerned about getting it back to me. I also called to speak with a service manager and was left on hold with no response. That level of communication is completely unacceptable. This situation is seriously impacting my life. I’m struggling to get to work, take my kids to school, and help my wife with transportation. My job is now at risk because of how often I’ve had to miss work due to this. car towed in on tuesday april 7th. Today is april 25th! no update! and still no loaner car because clearly my situation isnt important enough!
I’m honestly extremely frustrated with how everything has been handled with my Ford Explorer. I brought it in back in February for a brake issue, and it sat at your dealership for over a month. During that entire time, I was never offered a loaner, and I ended up paying over $1,200 out of pocket for a rental. Then I’m told the brakes and booster are fixed, but suddenly there’s another issue with the car shutting off when put into drive — something that was NOT happening before I brought it in. On top of that, I was charged for repairs I never approved, including replacing the start-stop button. There were also things that should have been done but weren’t — like a recall and the state inspection. After spending over $7,000, I expected my vehicle to be reliable, but instead I was left without dependable transportation and no support from your dealership. Now less than two weeks later, the car is back again and I’m being told it needs a full transmission replacement — another issue that never existed before. At this point, it seriously makes me question the quality of the work that’s been done. To make things worse, I’m again being told there’s no loaner and this is going to take weeks. I reached out for an update and was told my service rep is out sick — and it feels like because of that, no one is doing anything with my vehicle or even concerned about getting it back to me. I also called to speak with a service manager and was left on hold with no response. That level of communication is completely unacceptable. This situation is seriously impacting my life. I’m struggling to get to work, take my kids to school, and help my wife with transportation. My job is now at risk because of how often I’ve had to miss work due to this. car towed in on tuesday april 7th. Today is april 25th! no update! and still no loaner car because clearly my situation isnt important enough!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Justin made our experience purchasing a vehicle painless, He was very informative during the whole process and HONEST!!! If in the market to purchase a vehicle, definitely as for Justin
Justin made our experience purchasing a vehicle painless, He was very informative during the whole process and HONEST!!! If in the market to purchase a vehicle, definitely as for Justin
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team at Tasca Ford Yonkers. We're glad you found the process informative and straightforward. Your feedback is appreciated.
Took my 2024 mustang in for service and a noise when closing my passenger door. My service writer told me that my tires could not be rotated because they were different sizes. This was not true. They are all the same size. I showed him my concern with the door noise. He told me it was normal. This also was not the case. I kept pressing him until the mechanic took the door panel off and found a loose bolt on the window track. I’m not surprised that they couldn’t hear the noise with the extremely loud music. It was so loud you could hear it in the waiting room. Needless to say I will go to another dealer that is cleaner, quieter, and has better trained service writers. There is no reason a service writer should be diagnosing a problem from his desk! Don’t waste your time or money going here.
Took my 2024 mustang in for service and a noise when closing my passenger door. My service writer told me that my tires could not be rotated because they were different sizes. This was not true. They are all the same size. I showed him my concern with the door noise. He told me it was normal. This also was not the case. I kept pressing him until the mechanic took the door panel off and found a loose bolt on the window track. I’m not surprised that they couldn’t hear the noise with the extremely loud music. It was so loud you could hear it in the waiting room. Needless to say I will go to another dealer that is cleaner, quieter, and has better trained service writers. There is no reason a service writer should be diagnosing a problem from his desk! Don’t waste your time or money going here.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, Customer satisfaction is our top priority. We would like to speak with you about the level of customer care you received from our Service Team regarding your concerns about your 2024 Ford Mustang. Whenever you're able, please reach out to us so we may discuss this further. Best regards, Tasca Ford Customer Care Team [email protected] 914-377-8100