Reviews
Write a reviewThe van was in horrible shape nothing like the pictures show, check engine was on and engine tapping noise none of this was in the description!
The van was in horrible shape nothing like the pictures show, check engine was on and engine tapping noise none of this was in the description!
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Carlux is just another bad company in the long line of car sales scammers. Don't believe the price they give you upfront. They just try to get you invested in the process and then change the price on you in the end. I called regarding a vehicle listed for $20,995 online. There was no mention of additional fees, but most dealerships charge them, so I asked what they would be. First, I was told about $1,000. That changed to $1,405 when the salesperson's texted to me. Then when the invoice came (after I submitted all my information to them twice) the dealer fees totalled $3,503. When I called them out they lowered the total dealer fees to $2,978. Then he tried telling me that they would only be making $1,500 at that price... You know the scam... Just don't do business with these con-artists. We need truth-in-sales regulations to stop these shady car sales people and companies from wasting our time and scamming our friends and families at every chance they get.
Carlux is just another bad company in the long line of car sales scammers. Don't believe the price they give you upfront. They just try to get you invested in the process and then change the price on you in the end. I called regarding a vehicle listed for $20,995 online. There was no mention of additional fees, but most dealerships charge them, so I asked what they would be. First, I was told about $1,000. That changed to $1,405 when the salesperson's texted to me. Then when the invoice came (after I submitted all my information to them twice) the dealer fees totalled $3,503. When I called them out they lowered the total dealer fees to $2,978. Then he tried telling me that they would only be making $1,500 at that price... You know the scam... Just don't do business with these con-artists. We need truth-in-sales regulations to stop these shady car sales people and companies from wasting our time and scamming our friends and families at every chance they get.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry to hear about your experience and understand your frustration. Transparency is very important to us, and we regret any confusion caused. Feel free to reach us at [email protected]
I came to dealership to purchase car listed for 12K. I didn’t check while signing documents and they charged me 18K. NO COMMENTS
I came to dealership to purchase car listed for 12K. I didn’t check while signing documents and they charged me 18K. NO COMMENTS
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry to hear about your experience and would like the opportunity to address your concerns. Transparency and customer satisfaction are important to us. Please reach out to our management team directly at [email protected] so we can review your case and work toward a resolution. Thank you for bringing this to our attention.
Great people, great cars, make you feel like family. Definitely recommend them if looking for a car.
Great people, great cars, make you feel like family. Definitely recommend them if looking for a car.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car