CarMax Amarillo

All the representatives were courteous and helpful. All issues that were asked about were taken care of.

Everyone at the Dealership was amazing!! The best experience we have ever had buying a vehicle!!

They seem to be really helpful to make everything work out and make things right

Very great. Recommend. Thank you for everything and process smooth. Amarillo branch was awesome and professional

My experience was great. The explanation on how it worked, ordering the vehicle I wanted, and the trade in/purchase was fantastic. Chloe did a fantastic job, especially being so new! I have had it for a few weeks now and am loving it!

Pleasant experience every thing went smoothly. Good people with great communication, thank you all. Will shop from them again

Unimpressed tired of waiting and not getting any calm backs. It started when I first purchased my car Amarillo put in my paperwork all wrong so I had to go and return my car and then redo all the paperwork because Amarillo messed up , they attempted to apologize with a dinner and gas the dinner I’m yet to hear anything about even after sending the receipts on an email I called 5/4//26 because I’m yet to receive my registration and skmehow that’s got lost in a pile and was never sent out someone needs to get these people moving and producing results

I had this car delivered from 400 miles away. It took 9 days to get here. No one could give me an answer as to why it took so long. I was pressured from day one of the order to finance the vehicle without even being able to see it. When the car finally arrived, it took over four hours for paperwork. I understand that financing takes a while, but something happened in the paperwork and the associate I was working with stepped away and the entire team was “working” on something for the better part of an hour. Again, no one kept me in the loop, I had no idea what was wrong or what was happening. When I asked, the manager snapped at me stating this is why they try to encourage people to finance before the car arrives. The whole ordeal was frustrating and stressful. I’m not a fan

It was very seamless, clean and fast experience I ever had to buy car at the CarMax.

The whole process was very fast and easy! Everyone was also very friendly and helpful.