Reviews
We have purchased MANY cars and trucks from Poughkeepsie Nissan. Our Salesman Michael Wirth always has our best interests in mind. He is professional and genuinely cares about you and that you are in the vehicle that suits your needs. All of the staff os professional and friendly. We never feel pressured to make a decision.
We have purchased MANY cars and trucks from Poughkeepsie Nissan. Our Salesman Michael Wirth always has our best interests in mind. He is professional and genuinely cares about you and that you are in the vehicle that suits your needs. All of the staff os professional and friendly. We never feel pressured to make a decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Cindy, it means a lot that you’ve continued to come back to Poughkeepsie Nissan for so many of your vehicles. It’s wonderful to hear that Michael takes the time to help you find a vehicle that fits your needs without making you feel pressured. We’re grateful for your trust in Michael and the entire Poughkeepsie Nissan team!
Traveled out of state to purchase a high-end pre-owned vehicle from Poughkeepsie Nissan. Within 24 hours of driving off the lot in the rain, both headlight assemblies suffered significant water intrusion, resulting in heavy pooling and water droplet accumulation inside the housings. This is not minor atmospheric fog—it is standing water that risks blowing out the electronic ballasts underneath and fails state safety inspection standards.I documented and reported this defect to the dealership immediately upon delivery. When escalated to management (Tom), the dealership completely washed their hands of the issue and refused to offer any remedy, repair, or assistance. They are eager to make the sale, but once you sign the paperwork, they refuse to stand behind obvious safety and equipment defects present at delivery. If you are shopping here, especially as an out-of-state buyer, inspect every single component thoroughly because management will not help you once you drive off the lot.
Traveled out of state to purchase a high-end pre-owned vehicle from Poughkeepsie Nissan. Within 24 hours of driving off the lot in the rain, both headlight assemblies suffered significant water intrusion, resulting in heavy pooling and water droplet accumulation inside the housings. This is not minor atmospheric fog—it is standing water that risks blowing out the electronic ballasts underneath and fails state safety inspection standards.I documented and reported this defect to the dealership immediately upon delivery. When escalated to management (Tom), the dealership completely washed their hands of the issue and refused to offer any remedy, repair, or assistance. They are eager to make the sale, but once you sign the paperwork, they refuse to stand behind obvious safety and equipment defects present at delivery. If you are shopping here, especially as an out-of-state buyer, inspect every single component thoroughly because management will not help you once you drive off the lot.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Very professional / helpful and took his time to go over the purchase of my new vehicle and technology.
Very professional / helpful and took his time to go over the purchase of my new vehicle and technology.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jamie, It’s great to hear you had someone who took the time to walk you through your purchase and explain the technology in your new vehicle. Thanks for sharing your experience with Poughkeepsie Nissan!
Always excellent service from Michael Wirth! Thank you - we have had Nissans for many years- love them!
Always excellent service from Michael Wirth! Thank you - we have had Nissans for many years- love them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear Michael Wirth continues to take such good care of you. And after all these years of driving Nissans, we’re glad to know you still love them. Thanks for choosing Poughkeepsie Nissan!
Been with Nissan for over 5 years and have no complaints. The staff are very friendly and helpful.
Been with Nissan for over 5 years and have no complaints. The staff are very friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you sticking with Nissan and trusting Poughkeepsie Nissan. Thanks for the kind words about our staff. We look forward to being here for you for many more years.
I have been leasing a Nissan automobile for the last eight teen yrs. I love the experence of driving the altama. Its always a pleasure having Michael Wirth as a sales person i can rely on.
I have been leasing a Nissan automobile for the last eight teen yrs. I love the experence of driving the altama. Its always a pleasure having Michael Wirth as a sales person i can rely on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Carol, we love knowing how much you’ve enjoyed your Altimas over the years. It’s wonderful that Michael Wirth continues to be someone you can rely on at Poughkeepsie Nissan. We truly appreciate your loyalty and look forward to being here for you for many more years.
Spoke with the dealership over the phone due to medical conditions. Salesman never pressured me to come into the dealership. Great communication, and deal took less than 6 hours to complete. Would recommend this dealership to friends and family. Salesman Michael Virth was informative and knowledgeable of the vehicle.
Spoke with the dealership over the phone due to medical conditions. Salesman never pressured me to come into the dealership. Great communication, and deal took less than 6 hours to complete. Would recommend this dealership to friends and family. Salesman Michael Virth was informative and knowledgeable of the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it’s really nice to hear Michael Virth made the process so comfortable for you. We’re glad he took the time to answer your questions and made the process easy from beginning to end. Thank you for choosing Poughkeepsie Nissan and for recommending us to your friends and family!
Excellent sales and service experience .. My second time back and won't be my last especially Michael in sales john m and chayne in service and financial dept. Pleasant and helpful as well!!
Excellent sales and service experience .. My second time back and won't be my last especially Michael in sales john m and chayne in service and financial dept. Pleasant and helpful as well!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for coming back to Poughkeepsie Nissan for a second time. It is great to know Michael, John M, and Chayne each made your experience a positive one. We are glad you found the team helpful throughout your sales, service, and finance visits. We look forward to welcoming you back!
Dealer is awesome I have purchased three vehicles from them and all departments treat you like family
Dealer is awesome I have purchased three vehicles from them and all departments treat you like family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Andy, three vehicles is quite a history with Poughkeepsie Nissan! We are glad each visit has given you another reason to come back. Thank you for continuing to choose us and for sharing such kind words about the entire team.
Very disappointed with Poughkeepsie Nissan. I bought 4 vehicles from this dealership, but after this experience, never again. My A/C was blowing warm air. They charged me $485 and then recommended nearly $4,500 in repairs, including an EGR valve and cooler, which are not part of fixing the A/C problem. I got a second opinion, and another mechanic found the actual problem was the A/C compressor. After replacing it, my A/C works perfectly. They also refused to properly resolve my concerns. I feel I was seriously overcharged and misled. I do not recommend this dealership. I’m attaching both invoices as proof.
Very disappointed with Poughkeepsie Nissan. I bought 4 vehicles from this dealership, but after this experience, never again. My A/C was blowing warm air. They charged me $485 and then recommended nearly $4,500 in repairs, including an EGR valve and cooler, which are not part of fixing the A/C problem. I got a second opinion, and another mechanic found the actual problem was the A/C compressor. After replacing it, my A/C works perfectly. They also refused to properly resolve my concerns. I feel I was seriously overcharged and misled. I do not recommend this dealership. I’m attaching both invoices as proof.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.