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Ford of Peoria

(244 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 571-3978 (888) 571-3978
Used (888) 231-2019 (888) 231-2019
Service (866) 463-8290 (866) 463-8290

Reviews

(244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ford of Peoria from DealerRater.

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Crappie service

Green Ford's service center sux I've had my my brand new 2017 explorer in the shop twice for exhaust fumes getting in the cab brakes were grinding in the back and have a rattle in the front kept my vechile for nine days total finally go to pick it up and they inform us they didn't do anything to our vechile wanted us to ride around with their tech and let him know when we smelled anything what a joke will be getting rid of this turd as soon as I can and their service center just sucked last ford I'll own

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding Experience!

Ashley Bradshaw and Arthur Pannell took good care of me! Can’t thank them enough for a great car buying experience! I highly recommend starting your search for a vehicle here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service

I am very happy with the customer service here at Green Ford. Ryan and the manager and others went out of their way for me and really I appreciate it .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Buying a F-150

We were in an existing lease that was coming to a close. Arthur helped us get out early and get into an outstanding new F-150 with no out of pocket expense. We could not be happier with our new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Massaging Seat Experts

Roy Hummel and Koda Trail were GREAT!! They went above and beyond to find my exact vehicle. I'll definitely be back again! Thanks for putting up with us in the snow storm!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a car

I have been looking at 2 brands of cars for about 6 months I test drove and test drove. I had been to 4 different dealerships and the same at every place, I found there to be so little customer service now I'm not naming any names, but I will tell you I found a few cars at green Ford on the online web page. I called about them and was immediately impressed with the service just over the phone. I stopped in a day later and was introduced to Todd and man right away he had the right attitude he was the most down to earth guy I have met in the car selling industry. All he wanted to do was get me what I wanted he didn't push he just listened and that was so refreshing. I tell you what I knew right after meeting him and talking about cars I had already made my mind up this was the guy to find a car for me. So on to test drives he went on 6 drives with me over the course of 2 days and I finally found the right car for my wife and I and Todd went above and beyond and the whole time worked with us to get the financing done and to a price we agreed. If you are looking for a car I recommend Green Ford in Peoria, IL and definitely see Todd he will get you into what you want and need not what you don't.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ryan Ewald at Green Ford was amazing!

Just bought a truck from Green Ford and it was the best car buying experience I have ever had. Ryan greeted me at the door and stayed with me during the entire process. He was very fair on the price and he even got me 2 brand new tires, a new car battery and he filled my tank to the top. I traveled 6 hours (one way) to go to Green and I would do it all over again. Go to Green Ford! Make sure you see Ryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great

Roy showed a very professional manor in his sale. I appreciated the factor that he started his work day before 9am to handle my sale.He acquired me great trade in value on my vertical and set me up with great monthly payments.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

excellent

I recently just purchased my second vehicle from Todd Luczaj here and will definately continue to go back in the future, the experience was perfect, no pressure or forcefulness at all. I highly reccomend this place to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All around great

I was looking for a 2016 Chevrolet Impala and Arthur was nothing but great and willing to help me and he did just that i love my car and im glad he was the one to help me find it Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.