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Friendship Subaru

(28 reviews)

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(28 reviews)

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All our service work is done through Friendship Subaru. They are fair, efficient, and do good work. This timeout was routine oil change and inspection sticker with tire rotation. Finished within an hour.

All our service work is done through Friendship Subaru. They are fair, efficient, and do good work. This timeout was routine oil change and inspection sticker with tire rotation. Finished within an hour.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had a radio recall done quickly superb job great service very qualified custome service and team

Had a radio recall done quickly superb job great service very qualified custome service and team

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Have purchased our last 2 subarus from Friendship Subaru and wouldn't want to purchase one anywhere else. From sales to service to their finance department, don't see how anywhere else could top them!!!

Have purchased our last 2 subarus from Friendship Subaru and wouldn't want to purchase one anywhere else. From sales to service to their finance department, don't see how anywhere else could top them!!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendship Subaru of Beckley 4.8/5 Friendly and very helpful from start to finish. Don Bowling did terrific job !!!!!

Friendship Subaru of Beckley 4.8/5 Friendly and very helpful from start to finish. Don Bowling did terrific job !!!!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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It was a lengthy process but it was a Very family friendly environment. Staff was so polite. Sales man Eddie and Finance Manager Derek were amazing.

It was a lengthy process but it was a Very family friendly environment. Staff was so polite. Sales man Eddie and Finance Manager Derek were amazing.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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When this Subaru dealership changed hands a couple years ago and became "Friendship" Subaru, all the old service department staff left. The okd team (under a different owner) were excellent. Once sold, the service eroded GREATLY!

When this Subaru dealership changed hands a couple years ago and became "Friendship" Subaru, all the old service department staff left. The okd team (under a different owner) were excellent. Once sold, the service eroded GREATLY!

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Im so sorry to hear about this. if you would like to discuss this more, feel free to reach out to me at [email protected] or call 304-255-1407

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Clean place very reliable service people who understand your needs and are willing to help

Clean place very reliable service people who understand your needs and are willing to help

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Eddie was awesome. No pressure. Listened to what I wanted. Great experience. Was surprised at the kindness at all levels.

Eddie was awesome. No pressure. Listened to what I wanted. Great experience. Was surprised at the kindness at all levels.

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service , they even did a video and shared it with me. Offerd a free wash which I accepted. Very pleased. Jacy took great care of handleing my service and paperwork, Thanks, Friendship Subaru!

Great service , they even did a video and shared it with me. Offerd a free wash which I accepted. Very pleased. Jacy took great care of handleing my service and paperwork, Thanks, Friendship Subaru!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a pleasure dealing with the guys over at Friendship. Shawn is a very friendly, very knowledgeable individual when it comes to anything Subaru. Not only did he help us find the right car for us, he helped us every step of the way and was very transparent about everything that was going on. Will definitely be back!

Always a pleasure dealing with the guys over at Friendship. Shawn is a very friendly, very knowledgeable individual when it comes to anything Subaru. Not only did he help us find the right car for us, he helped us every step of the way and was very transparent about everything that was going on. Will definitely be back!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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