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Friendship Subaru

(24 reviews)

Reviews

(24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was a lengthy process but it was a Very family

It was a lengthy process but it was a Very family friendly environment. Staff was so polite. Sales man Eddie and Finance Manager Derek were amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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When this Subaru dealership changed hands a couple years

When this Subaru dealership changed hands a couple years ago and became "Friendship" Subaru, all the old service department staff left. The okd team (under a different owner) were excellent. Once sold, the service eroded GREATLY!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Im so sorry to hear about this. if you would like to discuss this more, feel free to reach out to me at rcollins@friendshipauto.com or call 304-255-1407

Clean place very reliable service people who understand

Clean place very reliable service people who understand your needs and are willing to help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Eddie was awesome.

Eddie was awesome. No pressure. Listened to what I wanted. Great experience. Was surprised at the kindness at all levels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service , they even did a video and shared it with

Great service , they even did a video and shared it with me. Offerd a free wash which I accepted. Very pleased. Jacy took great care of handleing my service and paperwork, Thanks, Friendship Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a pleasure dealing with the guys over at

Always a pleasure dealing with the guys over at Friendship. Shawn is a very friendly, very knowledgeable individual when it comes to anything Subaru. Not only did he help us find the right car for us, he helped us every step of the way and was very transparent about everything that was going on. Will definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Austin Reed was phenomenal every step of the way!

Austin Reed was phenomenal every step of the way! The whole staff was great, I'm head over heels for my new outback! Honest folks here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Austin Reed is the salesperson you want.

Austin Reed is the salesperson you want. Austin was friendly, efficient, and knowledgeable. He made the process easy, and anticipated my questions and requests. Austin excels! 100% Recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendship was easy to work with and willing to work to

Friendship was easy to work with and willing to work to give me a deal both of us could live with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had a great experience working with Bill Back at

We had a great experience working with Bill Back at Friendship Subaru. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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